Vessel & Port Operations Specialist

Norton Lilly International; St. Rose (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Norton Lilly International in Saint Rose, LA is seeking a Marine Boarding Agent to support vessel port calls, coordinate services, and manage documentation. The role involves boarding vessels, interacting with ship crews, port authorities, vendors, and internal teams to ensure timely, compliant operations.

The position requires attention to detail, strong communication, and the ability to work in a dynamic port environment, including after-hours shifts and travel as needed.

Qualifications

• High school diploma or equivalent required.
• ASBA Agency Certification within six months of hire.
• TWIC within ninety days of hire.
• Valid driver's license with clean MVR.
• Ability to board vessels and work flexible hours.
• Maritime operations experience preferred but not required.

Responsibilities

• Board assigned vessels upon arrival, during port stay, and prior to departure to provide full agency support.
• Coordinate and facilitate port services and communicate with ship masters and crews.
• Prepare, process, and submit required vessel documents, permits, and regulatory filings.
• Deliver ship documentation, parcels, crew items, and supplies to vessels.
• Provide professional, courteous service to shipmasters, crews, and clients.
• Adhere to safety regulations and PPE protocols during operations.

Skills

Communication skills

Vessel operations

TWIC awareness

Driver's license

MS Office

Problem solving

Education

High school diploma

ASBA Agency Certification

Maritime studies coursework

Tools

Microsoft Office

Outlook

Excel

Job description

Norton Lilly International in Saint Rose, LA is seeking a Marine Boarding Agent to support vessel port calls, coordinate services, and manage documentation. The role involves boarding vessels, interacting with ship crews, port authorities, vendors, and internal teams to ensure timely, compliant operations.

The position requires attention to detail, strong communication, and the ability to work in a dynamic port environment, including after-hours shifts and travel as needed.