Venue Technology Assistant - Glen Helen Amp.

ASM Global; San Bernardino (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Legends Global is a holistic agency delivering 360-degree service solutions across planning, sales, and hospitality for sports, entertainment, and conventions. This role provides Level 1 & 2 POS support, drives improvements, and ensures systems operate smoothly during events at venues in California.

The candidate will replace defective hardware and diagnose issues across software, firmware, and hardware, while upholding safety standards and company policies.

Qualifications

• Solid analytical and problem-solving skills; ability to manage multiple tasks.
• Adapt to environment changes quickly and effectively.
• Strong oral and written communication abilities.
• Proficient with Microsoft Office applications.
• Able to stand, walk long distances, and lift up to 50 lbs.

Responsibilities

• Provide level 1 & 2 support for point-of-sale system issues.
• Initiate improvements to areas of responsibility.
• Conduct venue walk-throughs to ensure systems are operational during events.
• Replace defective hardware before, during, and after events.
• Diagnose software, firmware, and hardware errors.
• Maintain thorough knowledge of the organization and safety policies.

Skills

Analytical ability

Problem-solving

Adaptability

Oral communication

Written communication

Microsoft Office

Mobility/physical stamina

Safety awareness

Tools

Microsoft Office Suite

Job description

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It’s our expertise that makes up Legends Global. We know what it’s like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and escal when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct venue walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

Qualifications

• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Must be able to adapt to environment changes immediately
• Highly effective oral presentation and written communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances
• Ability to lift at least 50 lbs
• Pay rate: $20/hr
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.