Venue Technology Assistant at AT&T Stadium

Lensa; Arlington (TX); On-site; USD 49,000 - 52,000; Full time

Job summary

Lensa is hiring for a Venue Technology Assistant at AT&T Stadium. This entry-level role involves providing POS support, troubleshooting hardware and software issues, and ensuring all systems are operational for events. Ideal candidates will have an Associate’s degree and strong problem-solving skills, combined with a customer service focus.

Qualifications

• Knowledge in CAT5/6 crimping and LAN cable configurations.
• Experience with Active Directory.
• Ability to lift at least 50 lbs and walk long distances.

Responsibilities

• Provide level 1 & 2 support for POS system problems.
• Conduct stadium walk-throughs to ensure systems are operational.
• Replace defective hardware before, during, and after events.

Skills

Customer service

Analytical skills

Problem solving

Education

Associate’s degree

Tools

Oracle Micros POS

Microsoft Office

Job description

Venue Technology Assistant at AT&T Stadium

Venue Technology Assistant at AT&T Stadium

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Lensa partners with DirectEmployers to promote this job for Legends Hospitality.

Description

Company Overview:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.ResponsibilitiesIn this role, you will provide Point-of-Sale support for the Legends Venue. You will be responsible for the deployment and tear down of POS terminals, updating sales if needed, administration and internal support of the Company’s PCs, printers and related equipment. Tasks may include end user support, performing PC maintenance, POS Maintenance, upgrades and configurations. Candidates eligible for this position must be customer service-focused, with the ability to work independently and be flexible. The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities.

• Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practicesQualifications:
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Experience with Active Directory
• Experience with POS, preferred Oracle Micros POS
• The ideal candidate will have a minimum of an Associate’s degree
• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Must be able to adapt to environment changes immediately
• Highly effective oral presentation and written communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances
• Ability to lift at least 50 lbs.Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
  
  

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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Venue Technology Assistant at AT&T Stadium

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