Venue Sales Lead — Premium AV & Events

Pinnacle Live, LLC; Eagan (MN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance-based incentives

Generous PTO and holidays

401k with company match

Health, vision, dental insurance

Job summary

Pinnacle Live, LLC is seeking a Sales Manager to drive venue sales at its premier hotel locations across North America. You will generate SOWs and contracts, move leads through the funnel using our sales process, and coordinate closely with senior venue sales leadership to close opportunities.

The role requires strong communication, project management, and customer service skills, with a focus on building relationships and delivering Gold Standard experiences for clients and hotels.

Qualifications

• Bachelor's degree or equivalent in business or related field required.
• Minimum of two years in a customer service-facing role; hospitality sales preferred.
• Proficiency in CRM platforms; ability to extract insights from sales activity.

Responsibilities

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals and contracts based on venue leads.
• Utilize the company's sales process including prequalification, quotes, contracts, pricing, and negotiations.
• Build knowledge of Pinnacle Live's products and offerings and stay current with new technologies.
• Provide hotel leads with layouts, renderings, visuals, and product suggestions.
• Enter client information into the CRM and develop an individual sales strategy with funnel and activity reporting.
• Communicate and collaborate with In-Venue Sales team and National Director of Venue Sales.
• Deliver premium customer experiences throughout the sales process, event execution, and follow-up.

Skills

Communication

Project management

Problem solving

Customer service mindset

Time management

Business communication

Relationship building

Education

Bachelor's Degree in business or related field

2+ years in customer service facing role

CRM proficiency

Production and Staging experience

Scenic and Decor experience

Rigging, Electrical, Exhibit experience

Tools

CRM platforms

Job description

Pinnacle Live, LLC is seeking a Sales Manager to drive venue sales at its premier hotel locations across North America. You will generate SOWs and contracts, move leads through the funnel using our sales process, and coordinate closely with senior venue sales leadership to close opportunities.

The role requires strong communication, project management, and customer service skills, with a focus on building relationships and delivering Gold Standard experiences for clients and hotels.