Venue Operations & Facilities Coordinator

New York City Ballet, Inc.; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

New York City Ballet, Inc. is seeking a proactive Venue Operations Associate to support the David H. Koch Theater and Lincoln Center facilities.

You will coordinate administrative tasks, building services, payroll documentation, and vendor projects to ensure a safe, clean, and welcoming environment for artists and patrons. Working with DHKT Production, Guest Experience, and Venue Management, you will help execute performances and events, manage records, conduct inspections, and respond quickly

Qualifications

• Self-starter with a positive attitude and the ability to take direction and feedback.
• Strong organizational skills with the ability to multi-task in a fast-paced environment.
• Superior verbal and written communication skills.
• Excellent interpersonal skills and the ability to work with diverse stakeholders.
• Experience in venue operations and payroll reconciliation or spreadsheet analysis is desirable.
• Proficiency with Microsoft Office and team-sharing software.
• High School diploma or equivalent.
• Flexibility to work varied hours, including nights, weekends, and holidays.

Responsibilities

• Support day-to-day operations of DHKT and Lincoln Center facilities, coordinating administrative, operational, and building service functions.
• Provide administrative and office management support for the Venue Management Department, including supplies, mail, and records.
• Generate weekly payroll worksheets for review and approval; act as liaison/admin for Work Easy.
• Coordinate paycheck distribution across Venue Management.
• Maintain accurate incident and workers’ compensation records and related benefits reporting.
• Assist with rental contracts for clients and vendors.
• Oversee security key cabinet records and distribution of key copies.
• Maintain operational documentation and distribute information to staff.
• Organize and update work orders, maintenance logs, inspections, and inventories.
• Conduct biweekly inspections of DHKT spaces and Rose Building; report issues.
• Administer the DHKT work order system and coordinate maintenance requests.
• Coordinate vendor deliveries, supplies, and equipment; ensure receiving and storage areas are organized.
• Support preventative maintenance initiatives and facility improvements.
• Ensure venue spaces are clean, accessible, and compliant with safety requirements.
• Collaborate with departments to support daily operations for visiting artists and rental clients.
• Serve as the point of contact for operational projects and building service requests.
• Perform additional duties and support special projects as assigned.

Skills

Organizational skills

Attention to detail

Multitasking

Verbal and written communication

Customer service

Flexibility

Education

High School diploma or equivalent

Tools

Microsoft Office

Team collaboration software

Job description

New York City Ballet, Inc. is seeking a proactive Venue Operations Associate to support the David H. Koch Theater and Lincoln Center facilities.

You will coordinate administrative tasks, building services, payroll documentation, and vendor projects to ensure a safe, clean, and welcoming environment for artists and patrons. Working with DHKT Production, Guest Experience, and Venue Management, you will help execute performances and events, manage records, conduct inspections, and respond quickly