Venue Manager: Live Event Operations

Obama Foundation; Chicago (IL); Presencial; USD 60.000 - 75.000; Jornada completa

Descripción de la vacante

The Obama Foundation seeks an Associate, OPC Venue Management to coordinate and oversee venue operations for the Obama Presidential Center. You will partner with hosts to ensure smooth execution from planning through post-event, managing MEOs and cross-team coordination.

This onsite, term-based role requires evening/weekend hours aligned with events, with a Dec 2027 end date at Jackson Park. You will contribute to a hospitality-driven experience and uphold OPC standards across teams.

Formación

• 3 years of experience in event operations, hospitality, hotel conference services, or venue operations.
• Regular evening and weekend hours are required based on event schedules; flexibility to adjust weekday schedules and take time off during the week is expected to balance event coverage.
• Experience supporting onsite event execution or guest services in a fast-paced environment.
• Strong organizational and communication skills with the ability to manage multiple priorities.
• Ability to remain calm under pressure and make sound decisions in real time.
• Detail-oriented with a strong commitment to quality and service.
• The role requires frequent mobility across the Center’s campus, both indoors and outdoors.
• Experience with event or venue management systems (e.g., Infor) and project management systems (e.g., Asana) is a plus.

Responsabilidades

• Manage and vet event intake and scheduling, including reviewing requests for feasibility, alignment with OPC guidelines, and operational impact.
• Partner with event hosts (internal teams and external clients) to review and confirm event details, ensuring alignment with OPC operational standards and venue requirements.
• Review vendor plans and event logistics provided by the host to ensure compliance with OPC guidelines, policies, and campus constraints.
• Coordinate with OPC Facilities, Security, and Visitor Experience teams to operationalize event requirements, including managing and communicating details through the Museum Event Order (MEO) process.
• Identify gaps, risks, or conflicts and work with event hosts and internal teams to resolve them in advance of the event.
• Serve as the Venue Manager during events, responsible for overseeing venue operations from load-in through event close.
• Coordinate with OPC Facilities, Security, and Visitor Experience teams to deliver services in alignment with Museum Event Orders (MEOs).
• Partner with the event host, who onsite leads program content, attendee management, and vendor deliverables.
• Manage event spaces and venue operations in real time, including setup, transitions, timing, and overall operational flow.
• Work with the event host to identify and resolve operational issues quickly to maintain a seamless environment.
• Oversee vendor activity onsite to ensure compliance with approved plans, schedules, and OPC standards.
• Deliver a high standard of hospitality that reflects OPC values, ensuring a welcoming, inclusive, and well-supported experience for all guests.

Conocimientos

Event operations

Hospitality

Communication

Organization

Project management tools (Asana)

Herramientas

Infor

Asana

Descripción del empleo

The Obama Foundation seeks an Associate, OPC Venue Management to coordinate and oversee venue operations for the Obama Presidential Center. You will partner with hosts to ensure smooth execution from planning through post-event, managing MEOs and cross-team coordination.

This onsite, term-based role requires evening/weekend hours aligned with events, with a Dec 2027 end date at Jackson Park. You will contribute to a hospitality-driven experience and uphold OPC standards across teams.