Venue Coordinator

Sandlewood Manor; Houston (TX); On-site; USD 50,000 - 61,000; Full time

Job summary

Sandlewood Manor seeks an experienced Venue Coordinator/Concierge to manage wedding bookings and planning, and to guide couples through every step of the process. This role reports to the Managing Owners and requires weekend and evening availability to support events.

Ideal candidates have 1–2 years in wedding coordination, strong sales and customer-relations skills, and proficiency with wedding booking software, Excel, and Word.

Qualifications

• 1–2 years minimum experience in wedding coordination and event planning
• 1 year experience in sales and customer relations is required
• Excellent communication, customer service and public relations skills
• Strong verbal, written and listening skills
• Ability to book events and give outstanding venue tours
• Strong organizational skills and attention to detail

Responsibilities

• Manage event bookings and planning for couples
• Coordinate day-of schedules from load-in to load-out
• Collaborate with management, planners, vendors and staff
• Provide exceptional guest service and venue tours
• Meet sales targets and contribute to bookings and revenue

Skills

Wedding coordination

Event planning

Sales experience

Customer service

Communication

Tools

Wedding booking software

Excel

Word

Job description

Sandlewood Manor is an elegant events venue located in Tomball, Texas. This beautiful luxury estate, located on 27 gorgeous acres, provides exceptional wedding ceremonies and reception services. We strive for outstanding service and value all of our employees as part of our Sandlewood team. We are currently looking for an experienced Venue Coordinator/Concierge to join our dedicated team in providing the ultimate wedding experience for our couples. This role reports to the Managing Owners, working collaboratively with the management team, and is responsible for event bookings, event planning and client . Remember, we work while our clients play, so weekends and evening availability is required. Sandlewood Manor Venue Coordinators/Concierges have the right balance of enthusiasm and drive needed to achieve sales goals, as well as the genuine empathy required to guide our couples through the wedding planning process.

QUALIFICATIONS

• A positive, professional and friendly demeanor with a passion for weddings, events and hospitality
• Excellent communication, customer service and public relations skills
• Strong verbal, written and listening skills
• Sales experience and ability to connect with clients
• Ability to give outstanding venue tours and book events
• Outstanding time management and organizational skills
• Strong attention to detail, emphasis on thoroughness and follow-up
• Ability to think outside the box
• Must be able to work on multiple tasks simultaneously
• Experience (or willing to learn) wedding booking software
• Strong computer skills (including Excel and Word)
• Graceful under pressure and able to handle difficult people with kindness and respect
• Ability to communicate effectively with wedding planners, brides, vendors and venue staff
• Ability to organize and coordinate day-of event schedule, from load-in to load-out, with a detailed timeline
• Demonstrate reliability, dependability and flexibility in the workplace
• A willingness to do whatever it takes to get the job done
• Must comply with our company policy of background checks and screeningsof the company

EXPERIENCE

• 1 to 2 years minimum experience in wedding coordination and event planning
• 1 year experience in sales and customer relations experience is required

JOB TYPE

• Full-time (40-50 hours weekly depending on season)
• Salary and Commission (Final range in $55k+)