Venue 5 Supervisor - Mii amo

Mii amo; Sedona (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401K

Medical

Dental

Vision

PTO

Job summary

Mii amo spa in Sedona, AZ, is seeking an energetic Front of House supervisor to lead the Hummingbird Restaurant operations. You will supervise staff, manage guest service, and help implement new ideas for service, training, and product improvement in a fast-paced resort setting.

You will control inventory and costs, schedule and mentor team members, and collaborate with other departments to ensure a consistently high-quality guest experience.

Qualifications

• Equivalent related work experience and/or training.
• Preferred 1 year supervisory experience.
• Experience in hotel/resort F&B operations.
• Strong organizational and written/verbal communication skills.
• Must maintain current food handler’s certification.

Responsibilities

• Supervise Front of House operations for Hummingbird Restaurant at Mii amo.
• Coordinate guest service improvements, staff training and product enhancement.
• Schedule staff and manage inventories, costs and departmental supplies.
• Maintain service levels to ensure a high-quality guest experience.
• Act as an ambassador of Enchantment & Mii amo by speaking positively of the resort.

Skills

Supervisory skills

Guest service

Communication

Organization

Job description

Are you outgoing, energetic, passionate, and authentic? Mii amo is the perfect spot for you!

At Mii amo spa, we work together to create and deliver personalizedexperience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day

Supervise and administer Front of House operations for Hummingbird Restaurant at Mii amo, assist in the coordination of new ideas in guest service, service training and product enhancement. Supervise employees and administer in accordance with department and resort policies

Work Performed

1. Supervise Hummingbird to ensure compliance with resort management objectives and the health and safety of all employees and guests
2. Control inventory and order all necessary liquor, beer and wine for Hummingbird operations
3. Control inventory and order all necessary administrative and grocery items for Hummingbird operations
4. Control and maintain adequate supplies of all small wares, utensils and equipment for proper operation
5. Perform monthly inventories for both food and beverage items in Hummingbird
6. Perform China, Glass and Silver inventories
7. Maintain established service levels to ensure a consistent Guest experience at a high quality level
8. Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times
9. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
10. Maximize profitability by constantly monitor labor costs, food costs and beverage costs as well as departmental expenses
11. Interview, train and supervise staff
12. Schedule staff for Hummingbird in accordance with business needs and management objectives
13. Assist with performance reviews as necessary for the department
14. Develop incentive programs to enhance profitability within the department
15. Train all service staff in established Food and Beverage service standards and resort policies
16. Responsible for staffing levels, scheduling, evaluating and disciplining departmental team members as required
17. Other duties as assigned

Supervision Exercised

Bartenders, Servers, Bussers, Host/ess and Food Runners

Supervision Received

Hummingbird Manager

Responsibilities and Authorities

1. Work closely with all departments to ensure guest service levels are being met
2. Deal effectively with all departments with regular communication
3. Supervise and manage Café operations in absence of Café Manager

Benefits for full time employees

401K, Medical, Dental, Vision, PTO

Minimum Requirements

Equivalent related work related experience and/or training. Prefer 1 year prior supervisory skills and hotel/resort food and beverage operations experience. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Must maintain current food handler’s certification.

Physical Requirements

30% Sitting

70% walking, standing and bending

Lifting/carrying up to 50 lbs.

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to drive golf cart on occasion as necessary