Venue 1 AM Server

Mii amo; Sedona (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A luxury resort in Sedona is looking for a host/hostess to greet guests, take reservations, and support dining operations. Ideal candidates will have a high school diploma, customer service experience, and must maintain a professional demeanor at all times. Candidates should be able to work flexible hours, including weekends, and possess strong communication skills. Join a vibrant team in delivering exceptional experiences for our guests.

Qualifications

• Must work well with or without direct supervision.
• Must maintain current food handler’s certification.
• Prior host/hostess experience desired.
• English skills necessary to communicate with guests.

Responsibilities

• Greet and seat guests in the dining room.
• Answer the telephone and take reservations.
• Make floor plans and set up necessary equipment.

Skills

Communication skills

Customer service orientation

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!

At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find!

Come join us!

How you will enjoy your day

To greet and seat guests in the dining room. Answer the telephone and take reservations in a professional and courteous manner. Occasionally back up In‑Room Dining by taking orders.

Work Performed

• Must be available to work weekends as a part of regular schedule.
• Arrive at scheduled start time in appropriate uniform and ready for work.
• Uniform must be neat and pressed.
• Collect and set up any necessary equipment to perform job.
• Make floor plans.
• Complete all opening and closing side work duties.
• Seat guests in the dining rooms.
• Make reservations for guests in a proficient and professional manner.
• Know basic items on all menus and wine lists.
• Keep workstation clean at all times.
• Read all memos.
• Answer telephones properly.
• Operate ResPak in proficient manner.
• Maintain a positive and professional attitude towards guests and co‑workers.
• Report to Restaurant Manager before ending work shift.
• Act as an ambassador of Enchantment by speaking positively of the Resort at all times.
• Foster a work environment of teamwork and mutual service by assisting co‑workers and other departments as necessary to ensure guest satisfaction.
• Take orders for In‑Room Dining in a complete and timely fashion as necessary.
• Know resort layout.
• Work efficiently and as a team.
• Other duties as assigned.

Supervision Exercised

None

Supervision Received

Restaurant Manager

Minimum Requirements

• High school diploma or equivalent.
• Must work well with or without direct supervision.
• Must be neat and well groomed at all times.
• Needs to be flexible, self‑motivated, positive and have a professional attitude towards guests, co‑worker and management.
• Must maintain current food handler’s certification.
• Prior host/hostess experience desired.
• English skills necessary to communicate with guests.
• Computer skills helpful.
• Superior phone skills, and have a service orientated, pleasant phone personality.

Physical Requirements

• Lifting & carrying up to 45 lbs.
• 50% walking
• 10% bending & lifting
• 40% standing
• Hearing and manual dexterity
• Distance vision 1-3 feet
• Use of cleaning solutions