Vendor Specialist

Cleveland Clinic; Beachwood (OH); Hybrid; USD 33,000 - 96,000; Full time

Job summary

Cleveland Clinic seeks a Vendor Specialist to lead strategic oversight, performance management, and risk governance of third-party suppliers across a large healthcare network.

You will manage onboarding, due diligence, ongoing governance, renewals, and offboarding, partnering with Compliance, Legal, IT Security, Privacy, and enterprise risk teams to ensure regulatory and contractual alignment. On-site as needed, with remote work options where possible.

Qualifications

• Demonstrated knowledge of vendor management principles and concepts.
• Experience with supply chain management, sourcing and contract administration.
• Strong analytical and stakeholder collaboration skills.

Responsibilities

• Lead full vendor lifecycle from onboarding to offboarding.
• Ensure vendors meet regulatory, contractual and compliance requirements.
• Manage third-party risk assessments, issue remediation and monitoring.
• Coordinate with Compliance, Legal, IT Security and other stakeholders on supplier risk.
• Establish and manage supplier performance frameworks (KPIs, SLAs, scorecards).
• Monitor vendor performance trends and drive continuous improvement.
• Communicate with internal teams to align priorities, risks and opportunities.

Skills

Vendor management

Supply chain principles

Education

Bachelor’s degree in Business/Management/Risk/Supply Chain/Healthcare Admin

Master’s degree with 1 year substitution

Job description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Vendor Specialist, you will lead the strategic oversight, performance management, and risk governance of third-party suppliers supporting a large and complex healthcare organization. You will manage the full vendor lifecycle, from onboarding and due diligence through ongoing performance and risk management, contract renewal, and offboarding, while partnering with business, clinical, compliance, legal, procurement, information security, and other key stakeholders to ensure supplier strategies align with organizational priorities, regulatory requirements, operational needs, and patient-care objectives. You will provide leadership and subject matter expertise in third-party risk management, vendor governance, and supplier performance, driving accountability, continuous improvement, risk mitigation, and strong supplier relationships within a highly regulated healthcare environment.

A caregiver in this position works remotely Monday – Friday from 8:00 a.m. – 5:00 p.m. You must be able to come on-site to Cleveland Clinic Administrative Campus as needed.

A caregiver who excels in this role will:

• Manage the full vendor lifecycle including onboarding, due diligence, ongoing governance, renewal, and offboarding.
• Ensure vendors meet organizational, regulatory, contractual, and compliance requirements throughout the relationship.
• Lead and coordinate third-party risk management activities including risk assessments, issue remediation, and ongoing monitoring.
• Partner with Compliance, Legal, IT Security, Privacy, Enterprise Risk, and business stakeholders to manage supplier risk.
• Establish and manage supplier performance frameworks including KPIs, SLAs, scorecards, and corrective action plans.
• Monitor vendor performance trends, **escalate** issues, and drive continuous improvement initiatives.
• Serve as a primary point of contact for vendor governance and supplier relationship management.
• Facilitate supplier business reviews and performance discussions and provide recommendations on vendor performance, risk posture, and optimization opportunities.
• Support the development and execution of supplier-focused strategies aligned to organizational goals.
• Ensure effective communication and coordination between vendors and internal teams by facilitating cross-functional alignment on vendor priorities, risks and opportunities.
• Maintain accurate vendor records, documentation, and reporting within vendor management systems.
• Contribute to the enhancement of vendor management policies, processes, and governance frameworks.

Minimum qualifications for the ideal future caregiver include

• Bachelor’s degree in Business, Management, Risk Management, Supply Chain, Healthcare Administration, or a related field
• Two years of experience in vendor management, supply chain, sourcing, contract administration, operations, finance, or a related analytical or administrative role
• Master’s degree and one year of experience may substitute work experience requirement.
• Demonstrated knowledge of supply chain management principles and concepts including sourcing, contracting and vendor management.

Preferred qualifications for the ideal future caregiver include

• Experience with vendor management, sourcing, or other related experience
• Experience in a healthcare or highly regulated environment

Physical Requirements

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• Ability to travel throughout the health system.

Personal Protective Equipment

• Follows Standard Precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $63,250.00

Maximum Annual Salary: $96,467.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).