Vendor Relations Manager – Healthcare Partnerships

Medica Services Company LLC; Minnetonka (MN); On-site; USD 57,000 - 97,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO & Holidays

401K contributions

Caregiver services

Volunteer time off

Job summary

Medica is seeking a Vendor Relations professional to oversee outsourced partnerships, monitor performance, and drive improvements. The role acts as a liaison between internal leaders and vendor partners, supporting issue resolution and change initiatives.

The position is onsite at the Minnetonka, MN office, typically 3 days per week, with a competitive salary and comprehensive benefits. This role requires a Bachelor’s degree and several years of vendor or operational leadership experience.

Qualifications

• Bachelor's degree or equivalent experience required.
• Three years of work experience beyond the degree or equivalent experience preferred.

Responsibilities

• Monitor vendor performance against KPIs, SLAs, and contractual terms.
• Identify trends, risks, opportunities, and communicate insights to stakeholders.
• Partner with vendors to identify performance gaps and develop corrective actions.
• Lead meetings and align stakeholders on priorities and accountability.
• Coordinate across teams and vendors for operational changes and new initiatives.
• Act as escalation point and support audits and compliance.
• Build and maintain productive vendor relationships while ensuring policy compliance.

Education

Bachelor's degree or equivalent experience

Job description

Medica is seeking a Vendor Relations professional to oversee outsourced partnerships, monitor performance, and drive improvements. The role acts as a liaison between internal leaders and vendor partners, supporting issue resolution and change initiatives.

The position is onsite at the Minnetonka, MN office, typically 3 days per week, with a competitive salary and comprehensive benefits. This role requires a Bachelor’s degree and several years of vendor or operational leadership experience.