Vendor Program Specialist

CRG; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

CRG seeks a Vendor Program Specialist in Charlotte, NC to optimize license programs and support vendor management. You will oversee license administration, maintain records, and coordinate with vendors and users to keep processes compliant and efficient.

The role emphasizes data validation, billing and reporting support, and continuous improvement across SaaS licensing, vendor systems, and compliance documentation.

Qualifications

• 2–4 years of experience in vendor management, procurement, contract administration, or SaaS operations.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Excel and reporting tools for data validation and analysis.
• Excellent written and verbal communication abilities.

Responsibilities

• Oversee license administration and maintain essential records.
• Support billing and reporting activities.
• Ensure seamless communication with vendors and users.

Skills

Vendor management

Organizational skills

Excel and reporting

Communication skills

Time management

SaaS licensing

Education

Bachelor’s degree in Business Administration, Information Technology, Supply Chain Management, Finance, or related field

Tools

Excel

Reporting tools

Job description

Join Our Team as a Vendor Program Specialist and Drive Operational Excellence in Vendor Strategy!

Are you a detail-oriented professional with a passion for vendor management and operational support? We’re seeking a dedicated Vendor Program Specialist to join our dynamic team in Charlotte, NC. In this pivotal role, you’ll oversee license administration, maintain essential records, support billing and reporting activities, and ensure seamless communication with vendors and users. Your contributions will help optimize our license programs, uphold compliance standards, and support continuous improvement efforts.

Required Skills:

• 2–4 years of experience in vendor management, procurement, contract administration, or SaaS operations
• Strong organizational skills and meticulous attention to detail
• Proficiency in Excel and reporting tools for data validation and analysis
• Excellent written and verbal communication abilities
• Ability to manage multiple requests and meet deadlines in a fast-paced environment
• Familiarity with SaaS licensing models, vendor management systems, and compliance processes

Nice to Have Skills:

• Experience supporting SaaS licensing, enterprise agreements, or chargeback models
• Knowledge of software asset management practices and audit readiness
• Exposure to vendor risk and compliance documentation
• Experience with operational reporting, dashboards, trackers, and SOP maintenance

Preferred Education and Experience:

• Bachelor’s degree in Business Administration, Information Technology, Supply Chain Management, Finance, or a related field
• Relevant experience in vendor management, procurement operations, or software licensing support