Vendor Performance & Risk Manager (Data Center)

Oracle; Atlanta (GA); On-site; USD 102,300 - 209,500; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Volunteer programs

401(k) Savings and Investment Plan

Job summary

Oracle in Atlanta, GA (and Nashville, TN) is seeking a Vendor Manager to own vendor execution across assigned sites, ensuring contracts and service scopes meet uptime, safety, quality, and operational expectations.

You will manage end-to-end vendor lifecycle, monitor SLAs and KPIs, drive corrective actions, coordinate with Site Operations, Engineering, Procurement, Finance, Legal, and Compliance, and lead data-driven reviews to improve reliability.

Qualifications

• Experience in vendor management roles across data centers or uptime-sensitive environments.
• Strong contract and commercial awareness.
• Bachelor's degree or equivalent experience preferred.
• Knowledge of safety, compliance, and risk-management practices.

Responsibilities

• Own vendor execution across sites, ensuring contracts and service scopes meet uptime, safety, quality, and operational expectations.
• Support end-to-end vendor lifecycle: onboarding, contracts, performance tracking, issue management, and compliance follow-up.
• Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions.
• Coordinate with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other partners to resolve vendor issues.
• Lead or support vendor performance reviews with data-backed reporting to stakeholders.
• Support vendor risk assessments and business continuity planning for critical providers.
• Ensure vendor documentation, contracts, insurance, certifications, and compliance artifacts are complete and current.
• Identify gaps, risks, and inefficiencies; drive improvements for reliability and service consistency.
• Support service transitions, vendor changes, and scope expansions in partnership with internal stakeholders.
• Maintain systems, trackers, and reporting related to vendor performance and contractual requirements.
• Reinforce Oracle standards for safety, accountability, and process discipline across vendor interactions.

Skills

Vendor management

Contract administration

Operations coordination

Procurement support

Facilities support

Stakeholder management

Data-driven reporting

Negotiation

Education

Bachelor's degree in Supply Chain/Business/Operations/Facilities/Procurement

Tools

Contract management software

Vendor tracking systems

Enterprise workflow platforms

Job description

Oracle in Atlanta, GA (and Nashville, TN) is seeking a Vendor Manager to own vendor execution across assigned sites, ensuring contracts and service scopes meet uptime, safety, quality, and operational expectations.

You will manage end-to-end vendor lifecycle, monitor SLAs and KPIs, drive corrective actions, coordinate with Site Operations, Engineering, Procurement, Finance, Legal, and Compliance, and lead data-driven reviews to improve reliability.