Vendor Specialist, Data Center Facilities Operations

Oracle; Atlanta (GA); On-site; USD 102,300 - 209,500; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Volunteer programs

401(k) Savings and Investment Plan

Job summary

Oracle in Atlanta, GA (and Nashville, TN) is seeking a Vendor Manager to own vendor execution across assigned sites, ensuring contracts and service scopes meet uptime, safety, quality, and operational expectations.

You will manage end-to-end vendor lifecycle, monitor SLAs and KPIs, drive corrective actions, coordinate with Site Operations, Engineering, Procurement, Finance, Legal, and Compliance, and lead data-driven reviews to improve reliability.

Qualifications

• Experience in vendor management roles across data centers or uptime-sensitive environments.
• Strong contract and commercial awareness.
• Bachelor's degree or equivalent experience preferred.
• Knowledge of safety, compliance, and risk-management practices.

Responsibilities

• Own vendor execution across sites, ensuring contracts and service scopes meet uptime, safety, quality, and operational expectations.
• Support end-to-end vendor lifecycle: onboarding, contracts, performance tracking, issue management, and compliance follow-up.
• Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions.
• Coordinate with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other partners to resolve vendor issues.
• Lead or support vendor performance reviews with data-backed reporting to stakeholders.
• Support vendor risk assessments and business continuity planning for critical providers.
• Ensure vendor documentation, contracts, insurance, certifications, and compliance artifacts are complete and current.
• Identify gaps, risks, and inefficiencies; drive improvements for reliability and service consistency.
• Support service transitions, vendor changes, and scope expansions in partnership with internal stakeholders.
• Maintain systems, trackers, and reporting related to vendor performance and contractual requirements.
• Reinforce Oracle standards for safety, accountability, and process discipline across vendor interactions.

Skills

Vendor management

Contract administration

Operations coordination

Procurement support

Facilities support

Stakeholder management

Data-driven reporting

Negotiation

Education

Bachelor's degree in Supply Chain/Business/Operations/Facilities/Procurement

Tools

Contract management software

Vendor tracking systems

Enterprise workflow platforms

Job description

Job Description

This role will be based in Nashville, TN or Atlanta, GA.

Key Responsibilities

• Own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes are carried out in alignment with uptime, safety, quality, and operational expectations.
• Support end-to-end vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up.
• Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions and elevate recurring or systemic issues.
• Coordinate closely with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other business partners to ensure timely resolution of vendor-related issues.
• Lead or support vendor performance reviews and provide clear, data-backed reporting to site, regional, or functional stakeholders.
• Support vendor risk assessments and business continuity planning for critical service providers, including escalation support and contingency planning where appropriate.
• Help ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current.
• Identify performance gaps, execution risks, commercial concerns, or process inefficiencies and drive improvements that strengthen vendor reliability and service consistency.
• Support service transitions, vendor changes, scope expansions, and performance interventions in partnership with internal stakeholders.
• Maintain accurate systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues.
• Reinforce Oracle standards for safety, accountability, communication, and process discipline across vendor interactions.

Ideal Candidate Profile

• 3–5+ years of experience in vendor management, supplier management, contract administration, operations coordination, procurement support, facilities support, or related roles.
• Experience managing or supporting critical vendors in data centers, facilities, construction, utilities, manufacturing, logistics, telecom, or other regulated or uptime-sensitive environments.
• Strong contract and commercial awareness, with confidence navigating service issues, performance expectations, and vendor accountability.
• Working knowledge of safety, compliance, and risk-management practices in operational environments.
• Bachelor’s degree in Supply Chain, Business, Operations, Facilities, Procurement, or related field preferred; equivalent experience also valued.

Skills and Competencies

• Confident negotiator and conflict resolver with strong stakeholder presence.
• Data-driven approach to performance tracking, reporting, and issue management.
• Strong organizational skills with the ability to manage multiple vendors, priorities, and follow-up actions simultaneously.
• Strong written and verbal communication skills across operational, commercial, and cross-functional teams.
• Ability to identify issues early, drive accountability, and support practical resolution paths.
• Strong judgment in balancing service continuity, contractual obligations, safety, and operational urgency.
• Proficiency with contract management, vendor tracking, reporting, or enterprise workflow systems.

Preferred Skills / Certifications

• Experience in mission-critical environments such as data centers, utilities, industrial operations, healthcare, telecom, or large-scale facilities.
• Familiarity with supplier performance management, supplier strategy, benchmarking, cost reduction techniques, or structured vendor governance models.
• Experience supporting vendor audits, compliance reviews, safety documentation, insurance tracking, or contract renewals.
• Knowledge of procurement systems, contract lifecycle tools, reporting dashboards, ticketing systems, or workflow platforms is a plus.
• Exposure to facilities operations, maintenance services, commissioning, construction support, or technical service vendors is strongly preferred.
• Supply chain, procurement, contract management, or vendor management certifications are a plus.

Physical Demands / Work Environment

This role supports mission-critical data center environments where execution quality, responsiveness, and operational discipline are essential. Regular attendance and occasional travel are required to support vendor coordination, site engagement, and performance oversight. To perform these duties, you must be able to frequently walk, stand, and move through operational and office environments, with occasional visits to industrial or active site areas. These tasks must be performed safely, with or without reasonable accommodation, to support the continuous health of site operations and vendor-delivered services.

Career Level - IC4

Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Hourly Range: Hiring Range in USD from: $102,300 - $209,500 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

• Medical, dental, and vision insurance, including expert medical opinion
• Short-term disability and long-term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each calendar year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.