Vendor Payments & Data Specialist

Edenred Pay; Town of Florida, Northern (NY, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Edenred Pay is seeking a Vendor Support Specialist to ensure timely processing of electronic payments for customers via phone or web, while maintaining SLA targets and accurate data entry. The role emphasizes attention to detail, collaboration with suppliers, and ongoing process improvements.

Qualified candidates will have 1–2 years of customer service experience, a high school diploma, and strong keyboarding and Excel/Salesforce familiarity as desirable assets.

Qualifications

• Must have strong communication skills and adapt to frequent process changes.
• Proficiency with basic Microsoft OS and ability to type ~60 WPM.
• Experience with Excel and Salesforce is a plus but not required.

Responsibilities

• Process vendor payments accurately via phone or web to meet SLAs.
• Review metrics and minimize errors while handling vendor inquiries.
• Enter and verify data with high attention to detail; suggest process improvements.

Skills

Strong communication

Adaptive to change

Microsoft OS basics

Education

High School Diploma

Tools

Excel

Salesforce

Job description

Edenred Pay is seeking a Vendor Support Specialist to ensure timely processing of electronic payments for customers via phone or web, while maintaining SLA targets and accurate data entry. The role emphasizes attention to detail, collaboration with suppliers, and ongoing process improvements.

Qualified candidates will have 1–2 years of customer service experience, a high school diploma, and strong keyboarding and Excel/Salesforce familiarity as desirable assets.