Vendor Operations Representative I

WM; Windsor (CT); Hybrid; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Stock Purchase Plan

401K with company match

Paid Vacation and Holidays

Job summary

A leading waste management company in Windsor, CT is seeking a Vendor Operations Representative I. The role involves managing service fulfillment and vendor relations, requiring strong communication skills and basic Excel proficiency. Candidates must have a high school diploma and at least one year of relevant experience. This position offers a competitive salary and benefits in a hybrid work environment.

Qualifications

• 1 year of relevant work experience is required.
• Ability to excel in a fast-paced environment is essential.
• Exceptional communication skills are needed.

Responsibilities

• Execute temporary and permanent delivery requests.
• Manage vendor contracts and resolve basic issues.
• Support on-boarding process for new vendors.

Skills

Critical thinking skills

Interpersonal skills

Basic Excel skills

Education

High school diploma or G.E.D.

Associate Degree or above

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Overview

Join to apply for the Vendor Operations Representative I role at WM.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

Job Summary

Reporting to the Vendor Operations Manager or Supervisor, this position will be responsible for the performance of Service Fulfillment functions as well as the standard day-to-day maintenance of Waste Management & third-party vendor relations.

Responsibilities

• Execute 'One Off' Temporary and Permanent delivery requests including cost, availability, price, and approval steps as needed
• Execute 'One Off' Service Change requests including cost, availability, price, and approval steps as needed
• Accurately perform set-up activities in SFDC, Acorn & MAS
• Ensure documentation is managed properly and follow-up with vendors and locations to confirm schedule and actual completion of requests, when necessary
• Perform assigned day-to-day issues / tasks related to the Vendor contracts and works with internal and external partners to resolve basic issues ensuring department SLAs are met.
• Support internal team and external vendors with on-boarding process of all new vendors.
• Responsible for obtaining quotes, negotiating and/or procuring all service costs for all materials assigned and securing proper evidence for bulk procurement projects with both Waste Management Market areas and all Third-Party vendors for open and/or closed market entities.
• Communicate clearly, both verbally and in writing, when interacting with WM customers and vendor partners to resolve simple issues effecting service and operations.
• Project based work with detailed instructions and timelines as assigned

Supervisory Responsibilities

This job has no supervisory duties.

Qualifications

Education and Experience

• Required: High school diploma or G.E.D.
• Preferred: Associate Degree or above
• Required: 1 year of relevant work experience (in addition to education requirement)
• Preferred: 1+ years of relevant work experience (in addition to education requirement)

Certificates, Licenses, Registrations or Other Requirements

• None required.

Other Knowledge, Skills or Abilities Required

• Ability to excel in a fast-paced environment
• Excellent critical thinking skills
• Exceptional interpersonal and communication skills, including oral and written
• Required: Basic Excel, Word Skills, SharePoint Navigation
• Preferred: Microsoft Office (Word, Excel, PowerPoint) Advanced level

Work Environment and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday
• Required to exert physical effort in handling objects less than 30 pounds rarely
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely
• Normal setting for this job is: hybrid setting in Windsor, CT.

The expected base pay range for this hybrid position is $22.00-$24.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development