Vendor Management Support Specialist

DigiOffice, LLC; Johns Creek (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Job summary

DigiOffice, LLC in Johns Creek, GA, seeks a Vendor Management Support Specialist to coordinate third-party vendors and ensure accurate records. You’ll partner with Procurement, Finance, Operations, IT and internal teams to resolve issues, track commitments, and support multi-location operations on site.

The role emphasizes onboarding, contract and document management, issue resolution, and performance tracking, with a focus on efficiency and compliance.

Qualifications

• 2+ years in vendor management, procurement, supply chain, accounts payable, contract administration, or similar operations.
• Strong organizational, communication, documentation, and follow-up skills.
• Ability to manage multiple vendors, priorities, locations, and deadlines.
• Experience with Excel and Microsoft 365.
• Experience with ERP/ITSM/vendor management systems is preferred.

Responsibilities

• Support vendor onboarding, setup, changes, and offboarding.
• Maintain vendor records, contracts, insurance certificates, and compliance documents.
• Coordinate with vendors and internal stakeholders to resolve service, invoice, PO, and payment issues.
• Track vendor agreements, renewals, expiration dates, deliverables, SLAs, and action items.
• Assist with vendor performance tracking and service-level reviews.
• Maintain vendor trackers, dashboards, reports, and supporting documentation.
• Coordinate vendor meetings and follow-ups on commitments and actions.
• Support procurement and operations with vendor-related requests and escalations.
• Assist with audit, compliance, and documentation requirements.
• Identify opportunities to improve vendor processes and efficiency.

Skills

Vendor management

Organization

Communication

Documentation

Follow-up

Multi-tasking

Excel

Microsoft 365

Education

Associate or bachelor’s degree preferred

Tools

ServiceNow

SAP

Oracle

Coupa

Ariba

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

The Vendor Management Support Specialist supports the day-to-day administration, coordination, and oversight of third-party vendors within a fast-paced operational environment. This role partners with Procurement, Finance, Operations, IT, internal business teams, and external vendors to ensure vendor information is accurate, documentation is maintained, issues are resolved, and vendor commitments are effectively tracked. Experience supportingtransportation, logistics, freight, distribution, warehouse, supply chain, or multi-location operations is highly desirable but not required. This is a 100% on-site role in Johns Creek, GA. Remote or hybrid candidates will not be considered.

Key Responsibilities

• Support vendor onboarding, setup, changes, and offboarding.
• Maintain vendor records, contacts, contracts, insurance certificates, compliance documents, and other required information.
• Coordinate with vendors and internal stakeholders to resolve service, documentation, invoice, PO, and payment issues.
• Track vendor agreements, renewals, expiration dates, deliverables, SLAs, and outstanding action items.
• Support vendors providing services across multiple facilities or operational locations.
• Assist with vendor performance tracking, reporting, scorecards, and service-level reviews.
• Maintain vendor trackers, dashboards, reports, and supporting documentation.
• Coordinate vendor meetings and follow up on commitments, issues, and corrective actions.
• Support Procurement and Operations with vendor-related requests and escalations.
• Assist with audit, compliance, and documentation requirements.
• Identify opportunities to improve vendor processes, communication, and operational efficiency.

Qualifications

• 2+ years of experience in vendor management, procurement, purchasing, supply chain, accounts payable, contract administration, project coordination, or similar business operations.
• Strong organizational, communication, documentation, and follow-up skills.
• Ability to manage multiple vendors, priorities, locations, and deadlines.
• Strong Microsoft Excel and Microsoft 365 skills.
• Experience with ERP, procurement, ITSM, or vendor management systems preferred.
• Experience with ServiceNow, SAP, Oracle, Coupa, Ariba, or similar platforms is a plus.
• Associate or bachelor's degree preferred; equivalent relevant experience will be considered.

Why Join DigiOffice?

At DigiOffice, you’ll be part of a team focused on building smarter, stronger, and more secure operations for modern organizations. Our work goes beyond traditional IT support—we help clients modernize infrastructure, improve reliability, strengthen security, and scale with confidence. Team members have the opportunity to contribute to meaningful projects, work in dynamic operational environments, and make a measurable impact. If you value innovation, accountability, and practical problem-solving, DigiOffice offers a place where your work can directly drive transformation.