Vendor Management Lead

Digital Prospectors; Austin (TX); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Digital Prospectors is seeking an experienced Vendor Management leader to oversee the IT&D Vendor Management Office in Austin, TX, in a hybrid role with three days on-site.

The position directs day-to-day operations, develops teams, and ensures governance, SLAs, and risk management align with business goals. Direct hire, US-based, with no sponsorship. Excellent communication and collaboration are essential for success.

Qualifications

• Bachelor’s degree in Business, Information Systems, Finance, or related field.
• 7+ years in vendor management, procurement, IT service management, or related disciplines.
• 3+ years of people leadership experience with coaching and development.
• Strong expertise in vendor governance, SLAs, KPIs, contract management, and risk mitigation.
• Excellent communication, negotiation, and cross-functional stakeholder management skills.
• Experience with IT service providers, managed services, and contractor labor models preferred.
• Ability to read/write English effectively for job tasks and safety.

Responsibilities

• Lead and oversee the IT&D Vendor Management Office, including day to day operations, prioritization, and execution.
• Manage, coach, and develop Vendor Management teammates through ongoing feedback and performance reviews.
• Establish and enforce vendor governance standards, tools, and processes across IT&D.
• Own strategic vendor relationships, ensuring alignment with business and IT&D objectives .
• Monitor SLAs, KPIs, and vendor performance; lead QBRs and remediation efforts.
• Partner closely with Procurement, Finance, Legal, Security, and Third Party Risk Management.
• Ensure vendor engagements are cost effective, compliant, and aligned with company standards.
• Drive continuous improvement initiatives and maintain scalable vendor management documentation.

Skills

Vendor governance

SLA/KPIs

Contract management

Risk mitigation

Stakeholder mgmt

Negotiation

Education

Bachelor’s degree in Business/Information Systems/Finance or related

Job description

Location: Austin, TX (Hybrid, 3 days/week onsite)

Length: Direct Hire

Please no agencies. Direct employees currently authorized to work in the United States – no sponsorship available

Essential Duties and Responsibilities:

• Lead and oversee the IT&D Vendor Management Office, including day to day operations, prioritization, and execution.
• Manage, coach, and develop Vendor Management teammates through ongoing feedback and performance reviews.
• Establish and enforce vendor governance standards, tools, and processes across IT&D.
• Own strategic vendor relationships, ensuring alignment with business and IT&D objectives .
• Monitor SLAs, KPIs, and vendor performance; lead QBRs and remediation efforts.
• Partner closely with Procurement, Finance, Legal, Security, and Third Party Risk Management.
• Ensure vendor engagements are cost effective, compliant, and aligned with company standards.
• Drive continuous improvement initiatives and maintain scalable vendor management documentation.

Qualifications:

• Bachelor’s degree in Business, Information Systems, Finance, or a related field.
• 7+ years of experience in vendor management, procurement, IT service management, or related disciplines.
• 3+ years of people leadership experience with a focus on coaching and developing teams.
• Strong expertise in vendor governance, SLAs, KPIs, contract management, and risk mitigation.
• Excellent communication, negotiation, and cross-functional stakeholder management skills.
• Proven ability to manage multiple priorities in a fast-paced environment while exercising sound judgment and discretion.
• Experience working with IT service providers, managed services, and contractor labor models preferred.
• Ability to read, write, and understand English at a level sufficient to perform job related tasks effectively and safely, including understanding work instructions, safety protocols, and essential workplace communications.

POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.

Come see why DPC has achieved:

• 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee’s Choice - Best Places to Work’ by Glassdoor.
• Voted ‘Best Staffing Firm to Temp/Contract For’ 8 consecutive years in a row by Staffing Industry Analysts as well as a ‘Best Company to Work For’ by Forbes, Fortune and Inc. magazine.