Vendor Relations & Risk Specialist

Paycom; Rancho Cucamonga (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

Paycom in Rancho Cucamonga, CA is seeking a Vendor Management Specialist. This full-time role focuses on establishing and maintaining relationships with vendors, contractors, and service providers while ensuring compliance and accuracy of vendor data.

You will review vendor additions, support inquiries, collaborate with managers on renewals, conduct risk reviews, and support budget forecasting with contracts and dashboards.

Qualifications

• 2+ years of experience in vendor risk management or sourcing within a regulated industry.
• Experience managing vendor relationships or resolution of issues in a cross functional environment preferred.
• Detailed understanding of contract terms, monitoring activities, and required due diligence.
• Ability to communicate and articulate vendor performance issues and due diligence items to appropriate parties both internally and externally.
• Ability to archive/document evidence for vendor compliance, government policy and audit standards.
• Understand and mitigate the inherent and residual risks of vendor relationship (Information security, privacy, business continuation, criticality).
• Manage vendor relationship(s) to the business.
• Ability to represent the business during Vendor Risk Assessments with our enterprise security partner, obtain appropriate audit documentation from the vendors to close open security audits.
• 2+ years of relevant experience in risk management or sourcing within the financial services regulated industry.
• Strong verbal and written communication skills. Must have the ability to effectively present recommendations.
• Ability to act independently and support business partners through issues resolution process with vendors.
• Time management and ability to meet deadlines.

Responsibilities

• Reviews all request for addition of vendors for validity and accuracy and completeness.
• Provides customer service support to address all vendor addition and maintenance related questions and assists in the resolution of these issues
• Identifying business category, Insurance and Contract.
• Collaborate with Managers for renewals and changes to existing agreements
• Host/Support vendor management reviews as needed in conjunction with the department managers.
• Ensure high levels of customer satisfaction are accomplished, both internal and external.
• Determine and monitor the quarterly Vendor Café goals on dashboard.
• Coordinate with various departments to educate and communicate expectations, performance, and procedures from vendors.
• Resolve situations that don’t fall into the correct parameters and manage escalations.
• Responsible for managing Yardi documentation through corporate vendor management process.
• Conduct regular vendor risk reviews, maintain current contract artifacts, and obtain applicable approval for any exceptions to the vendor management policies.
• Engaging with vendors to pitch the Vendor Café value proposition and gather insight and feedback into how Vendor Café can help achieve their business objectives.
• Manage vendor risk, ensure that the vendor is adhered to and that all external applications meet the criteria through the appropriate scanning and assessment process.
• Monthly meetings with Contracts Manager to ensure appropriate stakeholders are informed of contract additions/termination to enable accurate budget forecasting.

Skills

Vendor management

Cross-functional collaboration

Customer service

Communication skills

Risk management

Education

High School Diploma

Tools

Yardi

Job description

Paycom in Rancho Cucamonga, CA is seeking a Vendor Management Specialist. This full-time role focuses on establishing and maintaining relationships with vendors, contractors, and service providers while ensuring compliance and accuracy of vendor data.

You will review vendor additions, support inquiries, collaborate with managers on renewals, conduct risk reviews, and support budget forecasting with contracts and dashboards.