Vendor Management Governance Advisor

MetLife; Cary (NC); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Disability insurance

Parental leave

Paid time off

Tuition assistance

Job summary

MetLife's Global Business Solutions (GBS) invites a Regional Vendor Management Governance Advisor to support Vendor Managers and Engagement Managers in applying enterprise governance standards and practices. You’ll act as a trusted governance resource, enabling adoption of policies, reporting, and operating procedures across regions and business areas.

You will contribute to governance consistency, program effectiveness, stakeholder enablement, and continuous improvement of vendor management

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5+ years in vendor management, governance, or related fields.
• Strong organizational and project management abilities.
• Ability to handle multiple priorities in a matrixed environment.
• Excellent written and verbal communication.
• Ability to interpret governance policies and procedures.
• Ability to use AI to improve speed, quality, and efficiency across tasks.

Responsibilities

• Serve as regional rep for Vendor Management Center of Excellence.
• Promote adoption of enterprise standards, templates, and processes.
• Provide guidance on vendor segmentation and governance requirements.
• Monitor adherence and identify remediation needs.
• Support continuous improvement of vendor practices.
• Produce governance reporting and insights for leadership.
• Develop dashboards, scorecards, and management reporting.
• Analyze governance data for trends and risks.
• Escalate concerns to leadership as appropriate.
• Participate in regional governance forums and updates.
• Provide day-to-day support to Vendor/Engagement Managers and Procurement.
• Support training, onboarding, and enablement activities.
• Coordinate with regional TPRM teams and knowledge sharing.
• Collaborate across Procurement, Legal, Compliance, Finance, IT.
• Support vendor lifecycle governance and offboarding.
• Identify opportunities to improve efficiency and data quality.
• Contribute to best practices and supporting documents.

Skills

Organizational skills

Project management

Multitasking

Analytical skills

Communication skills

Policy interpretation

AI usage

Education

Bachelor’s degree or equivalent

Job description

Key Responsibilities

MetLife’s Global Business Solutions (GBS) team delivers enterprise-wide solutions and services with agility and efficiency, enabling scaled capabilities across our global organization. GBS comprises of enterprise teams leading change initiatives, vendor management and procurement, business resilience, and end-to-end shared services through MetLife’s Global Capability Center, which delivers solutions in technology, service, operations, and finance. By driving enterprise-wide solutions at scale, and through seamless collaboration across global business functions, you’ll help MetLife create value and stay ahead in an ever-evolving landscape. Join a team that transforms challenges into opportunities and delivers lasting success across the enterprise.

The Opportunity

The Vendor Management Governance Advisor serves as a regional governance partner responsible for supporting Vendor Managers and Engagement Managers in executing enterprise vendor management standards and governance requirements.

This role acts as a trusted advisor and governance resource, helping stakeholders understand and apply vendor management policies, standards, reporting expectations, governance requirements, and operating procedures. The position supports governance consistency, program effectiveness, stakeholder enablement, and adoption of enterprise vendor management practices across assigned regions and business areas.

Key Responsibilities

Regional Vendor Management Governance Support

• Serve as a regional representative of the Vendor Management Center of Excellence.
• Promote consistent adoption and execution of enterprise vendor management standards, templates, processes, and operating requirements.
• Provide guidance regarding vendor segmentation, governance requirements, and vendor management responsibilities.
• Monitor adherence to vendor management standards and identify areas requiring remediation or additional support.
• Support ongoing improvement of vendor management practices through feedback, standardization efforts, and continuous improvement initiatives.

Governance, Reporting, and Monitoring

• Produce reporting and insights related to governance participation, adherence, vendor performance trends, and program effectiveness.
• Support development and maintenance of dashboards, scorecards, metrics, and management reporting.
• Analyze governance data to identify trends, risks, adoption challenges, and improvement opportunities.
• Escalate governance concerns, program risks, and material issues to leadership as appropriate.
• Support and participate in regional governance forums, leadership updates, and management presentations to communicate key risks and trends.

Stakeholder Enablement and Support

• Provide day-to-day support and consultation to Vendor Managers, Engagement Managers, Procurement, and business stakeholders.
• Support delivery of training, awareness, coaching, and enablement activities.
• Assist with onboarding of new Vendor Managers and Engagement Managers.
• Partner with regional TPRM teams to for general support and to form regional communities of practice and knowledge-sharing activities.
• Support coordination across Procurement, Third Party Risk Management, Legal, Compliance, Finance, Technology, and business functions.

Vendor Lifecycle Governance

• Support governance activities throughout the vendor lifecycle, including onboarding, segmentation, governance reviews, performance monitoring, transitions, and offboarding.
• Assist stakeholders in navigating governance processes and escalation requirements.
• Monitor lifecycle activities and support compliance with governance expectations.

Continuous Improvement

• Support implementation of new governance initiatives, tools, reporting capabilities, and operating model enhancements.
• Identify opportunities to improve efficiency, automation, governance effectiveness, and data quality.
• Contribute to development of best practices, guidance materials, and supporting documentation.
• Support adoption and usage of VM tools, reporting capabilities, automation opportunities, and data quality improvements.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5+ years of experience in Vendor Management, Procurement, Governance, Third Party Risk Management, Operations, Compliance, or a related field.
• Strong organizational, coordination, and project management skills.
• Ability to manage multiple priorities and stakeholders in a matrixed environment.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to interpret policies, standards, procedures, and governance requirements.
• Ability to use AI to improve speed, quality, and efficiency across a broad range of day-to-day tasks.

Preferred Qualifications

• Experience working in financial services, insurance, or another regulated industry.
• Familiarity with vendor management, supplier governance, or third-party risk management practices.
• Experience supporting governance programs, reporting, and operational controls.
• Experience working across global teams and regions.
• Ability to support stakeholders across multiple countries, business functions, and organizational levels.
• Experience delivering training, coaching, or stakeholder enablement activities preferred.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $80,000 - $105,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

• Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families.
• We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
• For more information regarding MetLife’s U.S. benefits, please click here.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™ , as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.