Vendor Investigations & Compliance Specialist

Kellermeyer Bergensons Services, LLC; Oceanside (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Kellermeyer Bergensons Services (KBS) is seeking a Subcontractor Investigations Coordinator to manage the investigation of vendor claims, gather facts, and ensure vendor agreements are followed.

You will contact claimants and vendors, update the CRM, and assist in settlement processes, with a focus on compliance, risk mitigation, and timely reporting.

This on-site role requires strong communication, attention to detail, and the ability to coordinate with multiple internal teams.

Qualifications

• 3 years compliance administration or claims administration experience where diplomatic gathering, review and reporting of facts was required
• High School Diploma or GED; Bachelor’s Degree preferred

Responsibilities

• Initiate investigations involving vendors, gather facts, and review information from vendors, claimants, and internal departments to determine compliance with vendor agreements and resolve claims
• Contact claimants to obtain information and details supporting their claims
• Inform vendors via phone and email of claims received by KBS, and request proof of resolution or supporting documentation
• Update CRM system with claim information, creation of new records, and generation of status reports
• Work with supervisor to generate settlement agreements with claimants and ensure signed copies are received
• Obtain W-9 forms from claimants and update CRM
• Process payment deductions from vendors and pay claimants when required
• Meet with supervisor weekly to discuss workload and goals
• Work on miscellaneous projects and ad-hoc reports

Skills

Vendor management

Investigation methods

Relationship management

Customer service

Prioritization

Written and verbal communication

Attention to detail

Analytical skills

Adaptability

Team player

Education

High School Diploma or GED

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Kellermeyer Bergensons Services (KBS) is seeking a Subcontractor Investigations Coordinator to manage the investigation of vendor claims, gather facts, and ensure vendor agreements are followed.

You will contact claimants and vendors, update the CRM, and assist in settlement processes, with a focus on compliance, risk mitigation, and timely reporting.

This on-site role requires strong communication, attention to detail, and the ability to coordinate with multiple internal teams.