Subcontractor Investigations Specialist

Kellermeyer Bergensons Services; Oceanside (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

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Job summary

Kellermeyer Bergensons Services (KBS) is seeking an Investigations Coordinator to support subcontractor claims processes. The role involves initiating vendor investigations, gathering facts from multiple sources, and ensuring documentation is complete and accurate.

You will liaise with claimants, vendors, and internal teams, maintaining CRM records and contributing to settlement discussions as needed. Ideal candidates have 3+ years in compliance or claims administration, strong communication

Qualifications

• Experience coordinating investigations and gathering facts from multiple sources.
• Strong written and verbal communication, with attention to detail.
• Familiarity with vendor management and compliance programs.

Responsibilities

• Initiate investigations involving vendors and gather facts from vendors, claimants, and internal departments.
• Contacts claimants to obtain information supporting their claims.
• Update CRM with claim information and generate status reports.
• Assist in generating settlement agreements and obtain required documents.
• Obtain W-9 forms from claimants when applicable and update records.
• Process payments/deductions and communicate deadlines to vendors.
• Coordinate conference calls for sensitive discussions with stakeholders.
• Prepare ad-hoc reports and participate in workload planning with supervisor.

Skills

Detail oriented

Communication skills

Excel

MS Office

Investigations

Vendor management

Documentation

Education

High School Diploma or GED

Bachelor’s Degree preferred

Tools

CRM systems

MS Excel

Word

Job description

Kellermeyer Bergensons Services (KBS) is seeking an Investigations Coordinator to support subcontractor claims processes. The role involves initiating vendor investigations, gathering facts from multiple sources, and ensuring documentation is complete and accurate.

You will liaise with claimants, vendors, and internal teams, maintaining CRM records and contributing to settlement discussions as needed. Ideal candidates have 3+ years in compliance or claims administration, strong communication