Vendor Contracts & Performance Specialist II

L.A. Care Health Plan; Los Angeles (CA); On-site; USD 77,000 - 124,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental and Vision

Wellness Program

Volunteer Time Off (VTO)

Job summary

L.A. Care Health Plan in Los Angeles, CA is seeking a Vendor Contract and Performance Specialist II to support vendor contracting, provider onboarding, and issue resolution.

This role serves as a liaison between the organization and providers, driving value-based care initiatives and delivering reports for leadership. You will analyze contracts, monitor SLAs and KPIs, onboard providers, resolve issues, and collaborate across functions to advance service excellence.

Qualifications

• Bachelor's degree in Business or related field required; equivalent education/experience may be considered.
• Experience in managed care contracting, vendor operations, or provider relations preferred.
• Ability to analyze data and support contract negotiations with regulatory compliance.

Responsibilities

• Negotiate and execute vendor contracts aligning with strategic vision and regulatory requirements.
• Monitor service level agreements, review vendor KPIs, scorecards, and efficiency; escalate as needed.
• Facilitate provider onboarding, orientation, and ongoing education to foster strong relationships.
• Manage provider issues from intake to resolution; escalate complex concerns.
• Prepare insightful reports for leadership and collaborate cross-functionally to drive holistic solutions.
• Maintain accountability for service excellence within provider engagement and contracting functions.

Skills

Provider contracts negotiation

Data analysis

Regulatory compliance

Cross-functional collaboration

Project management

Financial analysis

Communication

Stakeholder management

Root-cause analysis

Contract negotiations

Education

Bachelor's Degree in Business or Related Field

Job description

L.A. Care Health Plan in Los Angeles, CA is seeking a Vendor Contract and Performance Specialist II to support vendor contracting, provider onboarding, and issue resolution.

This role serves as a liaison between the organization and providers, driving value-based care initiatives and delivering reports for leadership. You will analyze contracts, monitor SLAs and KPIs, onboard providers, resolve issues, and collaborate across functions to advance service excellence.