Vendor Compliance Specialist

QVC; Ontario (CA); On-site; CAD 98,000 - 126,000; Full time

Benefits offered by this job

Employee discounts

Health benefits starting day 1

Paid time off

Job summary

QVC Group in Ontario, CA is seeking a Vendor Compliance Specialist to partner with vendors, merchandising and fulfillment teams to ensure compliance with QVC Group’s standards. This onsite role focuses on reviewing delivery performance, resolving non-compliance issues, and supporting smooth operations.

You will manage corrections and chargebacks, serve as primary contact for vendors and internal teams, and build strong vendor relationships while driving timelines and KPIs.

Qualifications

• 3+ years of experience in a vendor/compliance or similar role.
• Strong communication skills.
• Able to analyze and interpret data.

Responsibilities

• Review daily vendor delivery performance and address non-compliance issues.
• Partner with DC teams to resolve compliance issues.
• Coordinate correction and rework of non-compliant product and process chargebacks.
• Serve as main contact for vendors, merchandising, and operations on compliance questions.
• Build strong vendor relationships and provide one-on-one support.
• Identify poorly performing vendors and ensure on-time rework to meet timelines.

Skills

Analytical thinking

Strong communication

Self-motivated

Tools

Microsoft Word

Excel

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

TheVendor Compliance Specialistsupports QVC by partnering with vendors, merchandising, and fulfillment center teams before and after delivery to promote understanding of and compliance withQVC Group’s standards.

Where You’ll Work

This role is onsite and will require you to work from our and will require you to be onsite at our Ontario, California Fulfillment daily. Job seekers must reside in one of the following state to be considered: CA. Relocation assistance is not available for this role.

What You’ll Do

• Review daily vendor delivery performance and address non-compliance issues before and at receipt.

• Partner with DC teams to resolve compliance issues and support smooth operations.

• Coordinate correction and rework of non-compliant product, assess costs, and process chargebacks in line with policy while keeping merchandising and vendors informed.

• Serve as the main point of contact for vendors, merchandising, and operations on compliance-related questions.

• Build strong vendor relationships through one-on-one support for both new and existing vendors.

• Identify poorly performing vendors, take corrective action, and ensure rework is completed on time to meet ATS timelines, KPIs, and customer expectations.

What You’ll Bring

• 3+ years of experiencein a similar role

• Highly self-motivated, with the ability to work beyond task-level execution

• Strong computer skills, including a solid working knowledge ofMicrosoft Word and Excel

• Ability toanalyze and interpret data

• Strong communication skills

#LI-SH1

Total Rewards

Our package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.