Vendor Compliance & Performance Specialist

qvc; United States; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k)

Tuition reimbursement

Employee discounts

Paid time off

Parental leave

Volunteer hours

Employee assistance program

Job summary

QVC Group is seeking a Vendor Compliance Specialist to partner with vendors, merchandising, and fulfillment to ensure adherence to our standards. The onsite role in Ontario, CA requires residency in CA and may involve collaboration across distribution centers to resolve non-compliance and drive efficient operations.

You'll build strong vendor relationships, analyze data, and serve as the main liaison for compliance questions, contributing to timely rework and chargeback processes while

Qualifications

• 3+ years of experience in a similar role.
• Strong communication and data interpretation skills.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Review daily vendor delivery performance and address non-compliance issues.
• Partner with DC teams to resolve compliance issues.
• Coordinate correction and rework of non-compliant product and process chargebacks.
• Serve as the main point of contact for vendors, merchandising, and operations on compliance questions.
• Build strong vendor relationships through one-on-one support for new and existing vendors.
• Identify poorly performing vendors and ensure timely rework to meet timelines, KPIs, and customer expectations.

Skills

Vendor relationship management

Data analysis

MS Word and Excel

Communication skills

Self-motivation

Job description

QVC Group is seeking a Vendor Compliance Specialist to partner with vendors, merchandising, and fulfillment to ensure adherence to our standards. The onsite role in Ontario, CA requires residency in CA and may involve collaboration across distribution centers to resolve non-compliance and drive efficient operations.

You'll build strong vendor relationships, analyze data, and serve as the main liaison for compliance questions, contributing to timely rework and chargeback processes while