Vendor Compliance & Performance Specialist

QVC; Ontario (CA); On-site; CAD 98,000 - 126,000; Full time

Benefits offered by this job

Employee discounts

Health benefits starting day 1

Paid time off

Job summary

QVC Group in Ontario, CA is seeking a Vendor Compliance Specialist to partner with vendors, merchandising and fulfillment teams to ensure compliance with QVC Group’s standards. This onsite role focuses on reviewing delivery performance, resolving non-compliance issues, and supporting smooth operations.

You will manage corrections and chargebacks, serve as primary contact for vendors and internal teams, and build strong vendor relationships while driving timelines and KPIs.

Qualifications

• 3+ years of experience in a vendor/compliance or similar role.
• Strong communication skills.
• Able to analyze and interpret data.

Responsibilities

• Review daily vendor delivery performance and address non-compliance issues.
• Partner with DC teams to resolve compliance issues.
• Coordinate correction and rework of non-compliant product and process chargebacks.
• Serve as main contact for vendors, merchandising, and operations on compliance questions.
• Build strong vendor relationships and provide one-on-one support.
• Identify poorly performing vendors and ensure on-time rework to meet timelines.

Skills

Analytical thinking

Strong communication

Self-motivated

Tools

Microsoft Word

Excel

Job description

QVC Group in Ontario, CA is seeking a Vendor Compliance Specialist to partner with vendors, merchandising and fulfillment teams to ensure compliance with QVC Group’s standards. This onsite role focuses on reviewing delivery performance, resolving non-compliance issues, and supporting smooth operations.

You will manage corrections and chargebacks, serve as primary contact for vendors and internal teams, and build strong vendor relationships while driving timelines and KPIs.