Vendor Compliance Champion

QVC Group; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Paid time off

Job summary

QVC Group, Inc. is seeking a Vendor Compliance Specialist to partner with vendors, merchandising, and fulfillment teams to promote understanding and adherence to our standards. This role is onsite at our Ontario, California Fulfillment center and requires CA residency.

You will review performance, resolve non-compliance, coordinate corrections and chargebacks, and act as the primary contact for vendors. The ideal candidate has 3+ years in a similar role, strong data skills, and excellent

Qualifications

• 3+ years of experience in vendor compliance or a similar role.
• Strong analytical skills and data interpretation.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Review daily vendor delivery performance and address non-compliance issues before and at receipt.
• Partner with DC teams to resolve compliance issues and support smooth operations.
• Coordinate correction and rework of non-compliant product, assess costs, and process chargebacks in line with policy while keeping merchandising and vendors informed.
• Serve as the main point of contact for vendors, merchandising, and operations on compliance-related questions.
• Build strong vendor relationships through one-on-one support for both new and existing vendors.
• Identify poorly performing vendors, take corrective action, and ensure rework is completed on time to meet ATS timelines, KPIs, and customer expectations.

Skills

Vendor management

Data analysis

Communication

Tools

Microsoft Excel

Microsoft Word

Job description

QVC Group, Inc. is seeking a Vendor Compliance Specialist to partner with vendors, merchandising, and fulfillment teams to promote understanding and adherence to our standards. This role is onsite at our Ontario, California Fulfillment center and requires CA residency.

You will review performance, resolve non-compliance, coordinate corrections and chargebacks, and act as the primary contact for vendors. The ideal candidate has 3+ years in a similar role, strong data skills, and excellent