Vehicle Upgrade Specialist

Hireology; Chantilly (VA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k)

Career Growth Potential

Employee Wellness Programs

State-of-the-art facility

Discounts on products and services

OSHA-certified work environment

Career advancement opportunities

Continuing education

Clean and professional work env

Job summary

The Pohanka Family of Dealerships is seeking a motivated Vehicle Buyer Specialist to acquire vehicles and guide customers through upgrading or selling their current vehicle. You’ll deliver an exceptional customer experience and build trust with clients throughout the journey.

Growth opportunities exist with strong performance, including advancement within the company and ongoing training to stay ahead in a competitive market.

Qualifications

• Team player attitude
• Prompt and courteous
• Strong follow up skills
• Enthusiastic personality
• Valid driver's license with acceptable driving record
• Willing to submit to a pre-employment background check

Responsibilities

• Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.
• Educating guest on the options available through Vehicle purchase, acquisition and upgrade or selling their current vehicle.
• Generate new and utilize existing customer base to build value in an opportunity to upgrade or sell their current vehicle.
• Use strong decision-making and active listening skills to think progressively about customer needs and service.
• Must have good phone skills and communication, average daily calls exceed 50 per day.
• Utilize CRM tracking system daily and various other online systems to monitor, track and follow up with.

Skills

Customer service

Active listening

Communication

Team player

Sales mindset

Job description

The Pohanka Family of Dealerships is seeking a motivated Vehicle Buyer Specialist to acquire vehicles and guide customers through upgrading or selling their current vehicle. You’ll deliver an exceptional customer experience and build trust with clients throughout the journey.

Growth opportunities exist with strong performance, including advancement within the company and ongoing training to stay ahead in a competitive market.