Vehicle Title & Records Specialist

Jobless; Byron Township, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Part time

Job summary

Repocast.com, a Miedema company, seeks a detail‑oriented Title Processor to handle title transfers, plate options, and related record keeping. You will verify vehicle titles across categories, gather required customer information and ensure accurate document submission to the Secretary of State.

Strong customer service, phone skills and problem solving are essential. This position requires punctuality, organization, and the ability to communicate policy clearly.

Qualifications

• Excellent customer service skills
• High school Diploma
• Ability to answer phones
• Problem solver
• Good verbal and written skills
• Punctual
• Organized
• Dependable
• Clear penmanship
• Team player
• Well spoken
• Math proficiency
• Computer skills (web browsers, MS Office, QuickBooks, email)

Responsibilities

• Type RD-180’s/TR-11’s/WR-11’s accurately and complete title transfer process
• Explaining Plating Options to customer - New Plate, Plate Transfer, Intransit Plate, etc
• Plate Fee Calculator and adding plate fees to invoice
• Running Repeat offender search
• Gathering information from customer for each transaction - Drivers License, Proof of Insurance, etc
• Completing paperwork with the customer, signing paperwork correctly
• Making necessary copies and submitting paperwork to Secretary of State for transfer
• Look up Secretary of State Website and Vin #s when needed
• Working in Excel to add each deal to a tracking spreadsheet
• Prepping Incoming Auction Sale Titles - copying, printing corresponding sale contract, etc
• Update Police Book
• Data Entry - Creating an entry for every unit we sell
• Troubleshoot issues with titles – TR-54 Inspections, Secretary of State Returns, etc
• Perform necessary functions in QuickBooks
• Accounting for daily EFT withdrawal
• Writing Checks, entering EFT's and deposits
• Completing title preparation for each Repocast auction (trained as backup)
• Verify that every item in auction that needs a title has one
• Know Title and Lien Release procedures
• Correspond with AFC/Nextgear/Other floor plan institutes regarding dealer titles and securing titles
• This position would be cross‑trained as a cashier / check in agent - The first few weeks of employment would be training in this position to give the new hire the basics to work as a title agent successfully.
• Other duties as requested by manager

Job description

Repocast.com, a Miedema company, seeks a detail‑oriented Title Processor to handle title transfers, plate options, and related record keeping. You will verify vehicle titles across categories, gather required customer information and ensure accurate document submission to the Secretary of State.

Strong customer service, phone skills and problem solving are essential. This position requires punctuality, organization, and the ability to communicate policy clearly.