Vehicle Title Clerk

KeySavvy, Inc.; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Job summary

KeySavvy, Inc. in Washington, DC is seeking a Vehicle Title Clerk to manage title and registration documentation in compliance with state and federal rules. You will process titles, registrations, lien information, and related paperwork, ensuring accuracy and timely completion.

The role requires strong attention to detail, excellent organizational skills, and the ability to handle high volumes in a fast-paced environment. Prior DMV experience and multi-state titling knowledge are a plus.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1–3 years experience in vehicle titling, registration, or automotive admin.
• Strong knowledge of DMV processes and multi-state title regulations.
• Excellent attention to detail and accuracy.

Responsibilities

• Prepare, review, and process vehicle titles, registrations, and related documentation.
• Verify accuracy and completeness of title documents including lien info and odometer disclosures.
• Prepare title packets for customers and ensure documents are ready for mailing.
• Submit title/registration paperwork to state DMVs per jurisdiction.
• Track title status and follow up on pending or missing documents.
• Resolve title issues such as errors or missing signatures.
• Communicate with buyers, sellers, lenders, dealerships, and DMVs.
• Maintain records and update internal systems with title status.
• Ensure compliance with state and federal titling regulations.
• Meet SLAs and productivity standards; support audits and inquiries as needed.

Skills

Attention to detail

Time management

Communication skills

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Tools

ELT systems

Records management software

Job description

Job Description

Job Description

Overview

The Vehicle Title Clerk is responsible for processing and managing vehicle title and registration documentation in compliance with state and federal regulations. This role ensures accurate, timely completion of title work, resolves discrepancies, and works closely with internal teams, dealerships, lenders, and state DMVs to support smooth vehicle transactions.Description

Key Responsibilities

• Prepare, review, and process vehicle titles, registrations, and related documentation
• Verify accuracy and completeness of title documents, including lien information, odometer disclosures, and bills of sale
• Prepare title packets for customers, ensuring all required documents are included and ready for mailing
• Submit title and registration paperwork to state DMVs in accordance with jurisdictional requirements
• Track title status and follow up on pending, rejected, or missing documentation
• Resolve title issues such as errors, missing signatures, lien releases, or corrections
• Communicate with buyers, sellers, lenders, dealerships, and DMVs to obtain required documentation
• Maintain accurate records and update internal systems with title status and notes
• Ensure compliance with all state and federal regulations related to vehicle titling and registration
• Meet internal service-level agreements (SLAs) and productivity standards
• Support audits and respond to title-related inquiries as needed

Qualifications

• High school diploma or equivalent required; associate degree preferred
• 1–3 years of experience in vehicle titling, registration, or automotive administrative work
• Strong knowledge of DMV processes and title regulations (multi-state experience a plus)
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to manage high volumes of paperwork in a fast-paced environment
• Effective written and verbal communication skills

Preferred Skills

• Experience working with lenders or lienholders
• Familiarity with electronic titling (ELT) systems
• Problem-solving mindset with the ability to handle exceptions and escalations
• Customer-service oriented approach

Work Environment

• Office environment
• Prolonged periods of computer and document review
• Fast-paced, deadline-driven role