Vehicle Technology Experience Specialist

Mcdonald Automotive; Littleton (CO); On-site; USD 43,000 - 58,000; Full time

Job summary

McDonald Volvo in Littleton, CO is seeking a Product Technology Specialist to serve as the Volvo product expert. You will demonstrate vehicle technology, conduct new vehicle deliveries, provide post-purchase support, and share product knowledge with sales and service teams.

You will educate customers on Volvo safety systems, infotainment, connectivity, Google built-in features, and driver-assistance technologies, while helping pair devices and set up connected services.

Qualifications

• Experience in automotive retail, customer service, or technology-focused roles.
• Interest in automotive technology and electric vehicles.
• Ability to explain technical concepts in a customer-friendly manner.
• Strong communication and presentation skills.
• Good organizational and time-management abilities.
• Proficient with computers and mobile devices.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Educate customers on Volvo safety systems, infotainment, connectivity, Google built-in features, and driver assistance technologies.
• Conduct personalized vehicle orientations and answer customer questions before and after delivery.
• Support the sales team with product demonstrations and test drives.
• Maintain expert knowledge of Volvo products, software updates, accessories, and emerging technologies.
• Assist customers with pairing mobile devices, setting up connected services, and configuring vehicle features.
• Provide follow-up support to ensure customers are comfortable using their vehicle's technology.
• Train dealership staff on new Volvo models, features, and technology updates.
• Ensure showroom and demonstration vehicles are properly prepared and updated.
• Work collaboratively with the sales and service departments to deliver a seamless customer experience.

Skills

Communication skills

Presentation skills

Explain technical concepts clearly

Organizational skills

Time-management

Tech-savvy (digital devices)

Valid driver’s license

Job description

McDonald Volvo in Littleton, CO is seeking a Product Technology Specialist to serve as the Volvo product expert. You will demonstrate vehicle technology, conduct new vehicle deliveries, provide post-purchase support, and share product knowledge with sales and service teams.

You will educate customers on Volvo safety systems, infotainment, connectivity, Google built-in features, and driver-assistance technologies, while helping pair devices and set up connected services.