Automotive Tech Demo Specialist

Fieldsbmwlakeland; Northfield Township (IL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life Insurance

401(k)

Paid Time Off

Paid Training

Vehicle purchase plan

Wellness program

Saturday lunches

Discounts on products and services

Job summary

Fields Volvo is seeking a Product Specialist to perform product demonstrations and guide customers through technology options. You will help buyers select vehicles that fit their needs and explain features clearly to ensure satisfaction.

As the first point of contact in-store, you will drive the sales process, use the CRM daily for follow-ups, and stay upbeat and customer-focused to close opportunities.

Qualifications

• Maintain an enthusiastic, high-energy personality throughout the workday.
• Excellent verbal and written communication skills.
• Excellent listening skills.
• Ability to work in a team setting.
• Willing to submit to a pre-employment background check.
• Valid driver's license with acceptable driving record.

Responsibilities

• Greet and guide clients as they appear on the lot to proceed into the sales process.
• Engage in conversation with clients to fully understand their needs.
• Assist clients in identifying a vehicle that fulfills their wants and needs.
• Be the vehicle expert. Know the ins & outs of product offerings, optional packages & latest technology.
• Customize vehicle delivery while ensuring that the client understands the vehicle's operational features.
• Daily follow-up using the dealership's CRM.
• Bring your ‘A game’ & positive attitude with you every day.

Skills

High-energy personality

Excellent verbal communication

Written communication

Team player

Active listening

Tools

CRM software

Job description

Fields Volvo is seeking a Product Specialist to perform product demonstrations and guide customers through technology options. You will help buyers select vehicles that fit their needs and explain features clearly to ensure satisfaction.

As the first point of contact in-store, you will drive the sales process, use the CRM daily for follow-ups, and stay upbeat and customer-focused to close opportunities.