Vehicle Technology & Delivery Expert

Holman Enterprises; Lynnwood (WA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) with Company Match

Paid Time Off

Job summary

Lexus of Seattle, part of the Holman Enterprises family, is seeking a Technology/Delivery Specialist to educate customers about vehicle technology and support post-sale questions. You will ensure a smooth delivery process, explain features, and follow up to guarantee satisfaction.

This role requires a valid driver's license and 2–5+ years of customer service in a fast-paced setting. You will communicate clearly, maintain professional appearance, and complete all delivery paperwork while

Qualifications

• 2-5+ years of customer service experience.
• Excellent customer service skills and ability to work in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Educate customers about vehicle technology and operation.
• Answer questions regarding features, settings, navigation, Bluetooth, and maintenance schedules.
• Make follow-up calls after delivery to ensure satisfaction.
• Maintain a complete understanding of technological aspects of vehicles and communicate with guests.
• Complete associate paperwork and maintain a professional image during delivery.
• Inspect vehicles to ensure a seamless delivery process and accurate paperwork.

Skills

Customer service

Communication

Organizational skills

Driver's license

Job description

Lexus of Seattle, part of the Holman Enterprises family, is seeking a Technology/Delivery Specialist to educate customers about vehicle technology and support post-sale questions. You will ensure a smooth delivery process, explain features, and follow up to guarantee satisfaction.

This role requires a valid driver's license and 2–5+ years of customer service in a fast-paced setting. You will communicate clearly, maintain professional appearance, and complete all delivery paperwork while