Delivery Tech Specialist: Vehicle Systems & Service

Holman; Vancouver (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off

Paid Holidays, Bereavement, and Jury/D

Paid Parental leave

Tuition Reimbursement

Job summary

Lexus of Vancouver, operated by Holman, is seeking a Delivery/Technology Specialist to expertly present vehicle features and ensure a smooth delivery process for guests. You will communicate vehicle capabilities, assist with personal settings and pairing, and handle related paperwork with a professional demeanor.

Ideal candidates have a valid driver’s license with an excellent driving record and 2–5+ years in customer service, demonstrating strong communication and organizational abilities in a

Qualifications

• Must have a valid driver’s license with excellent driving record.
• 2-5+ years of customer service experience.
• Excellent customer service skills and ability to work well in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Maintain a complete understanding of all technological aspects of vehicles
• Communicate effectively, efficiently, and timely to all guests
• Explain all features on the vehicles (personal settings, navigation, Bluetooth and garage door pairing), the loaner vehicle process, warranty features, roadside assistance, and maintenance schedules
• Inspect each vehicle being delivered to ensure exemplary customer service and a seamless delivery process
• Thoroughly complete all associated paperwork with the delivery
• Maintain a professional image in appearance, words, and actions

Skills

Customer service

Communication

Organizational skills

Excellent driving record

Job description

Lexus of Vancouver, operated by Holman, is seeking a Delivery/Technology Specialist to expertly present vehicle features and ensure a smooth delivery process for guests. You will communicate vehicle capabilities, assist with personal settings and pairing, and handle related paperwork with a professional demeanor.

Ideal candidates have a valid driver’s license with an excellent driving record and 2–5+ years in customer service, demonstrating strong communication and organizational abilities in a