Delivery Specialist

New Country Lexus of Great Neck; Village of Great Neck (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Job summary

New Country Lexus of Great Neck is searching for a Delivery Specialist to join our dedicated team. In this role, you will ensure that vehicles are ready for guests and deliver an exceptional experience, utilizing your customer service skills to build long-term relationships.

The ideal candidate will possess a strong work ethic, a valid driver’s license, and a commitment to professional integrity. Join us in serving our local community with dedication while enjoying benefits like medical and dental, 401K, and long-term job security.

Qualifications

• Strong, positive work ethic and an interest in a long-term position.
• Professional appearance and impeccable professional integrity.
• Valid driver's license and clean driving record.
• Customer service and technology experience a plus.

Responsibilities

• Ensure pre-delivery is properly performed and vehicle is ready for the guest.
• Set proper expectations for the length of delivery.
• Master all vehicle product knowledge prior to delivery.
• Personalize vehicle delivery to customer needs.
• Deliver an exceptional Lexus experience.
• Oversee guest's first real interaction with their new car.
• Utilize resources and applications for product information support.
• Provide a smooth transition for future assistance.
• Maintain a collection of product information for explanations.
• Follow up with customers to ensure satisfaction.

Skills

Customer Service

Technology Experience

Positive Work Ethic

Professional Integrity

Job description

New Country Motor Cars Group is looking to add another Delivery Specialist to our growing team. Our vehicles are built with a variety of amazing technologies and features. Every Delivery Specialist maintains a high degree of product and technology knowledge, including information about product features, smartphone applications and available resources.

At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security

Responsibilities

• Ensuring that the pre-delivery has been properly performed and the vehicle is ready for the guest.
• Setting a proper expectation for the length of delivery.
• Mastering all vehicle product knowledge prior to delivery for the customer.
• Personalizing the vehicle delivery to the customer's needs.
• Delivering an exceptional Lexus experience.
• Overseeing the guest's first real interaction with their new car.
• Utilizing all resources and applications to assist in product information support.
• Providing smooth transition to the Delivery Specialist for future needed information or to resolve concerns.
• Maintaining a collection of product information and resources to assist in explanations.
• Following up with customers to ensure satisfaction with delivery and to build a long-term relationship

Qualifications

• Strong, positive work ethic, and an interest in a long-term position.
• Professional appearance and impeccable professional integrity.
• Valid drivers license & clean driving record
• Customer Service and Technology Experience a plus.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.