Vehicle Tech Concierge

Lexus of Great Neck; Manhasset (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Lexus of Great Neck is seeking a tech-savvy, customer-focused individual to deliver an exceptional vehicle-delivery experience in a retail setting. You will guide clients through features and technology, answer questions, and ensure a confident handoff.

Ideal candidates have strong communication skills and a background in customer service; growth into sales or management is possible. Compensation is competitive for the role.

Qualifications

• Tech-savvy with Apple devices, smartphones or apps.
• Excellent communication and interpersonal skills.
• Patient and capable of teaching others.
• Retail, hospitality or customer service background is a plus.

Responsibilities

• Walk customers through new vehicle features (Bluetooth, navigation, safety tech, apps).
• Create a fun, stress-free delivery experience.
• Follow up to ensure customers feel confident using their vehicle.
• Be the go-to expert for vehicle technology.

Skills

Tech-savvy

Communication skills

Teaching aptitude

Customer service experience

Job description

Lexus of Great Neck is seeking a tech-savvy, customer-focused individual to deliver an exceptional vehicle-delivery experience in a retail setting. You will guide clients through features and technology, answer questions, and ensure a confident handoff.

Ideal candidates have strong communication skills and a background in customer service; growth into sales or management is possible. Compensation is competitive for the role.