Vehicle Tech Support Specialist

pagjobs; Mentor (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health care options (medical, dental,

401k savings with company match

Training and career growth

Best Places to Work recognition

Job summary

Audi Mentor, a Penske Automotive Group dealership, is seeking knowledgeable Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

We offer a $1000 sign-on bonus for qualified candidates, comprehensive benefits, training, and opportunities for career growth within a Fortune 500 company known for integrity and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Help customers with vehicle technology questions by email, phone and in person to ensure owners get the most out of their vehicles.

Skills

Customer service

Excellent communication

Team player

Phone and email support

CRM familiarity

Tools

MS Office Suite

CRM software

Job description

Audi Mentor, a Penske Automotive Group dealership, is seeking knowledgeable Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

We offer a $1000 sign-on bonus for qualified candidates, comprehensive benefits, training, and opportunities for career growth within a Fortune 500 company known for integrity and teamwork.