Vehicle Delivery & Customer Experience Specialist

New Country Lexus of Great Neck; Village of Great Neck (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Job summary

New Country Lexus of Great Neck is searching for a Delivery Specialist to join our dedicated team. In this role, you will ensure that vehicles are ready for guests and deliver an exceptional experience, utilizing your customer service skills to build long-term relationships.

The ideal candidate will possess a strong work ethic, a valid driver’s license, and a commitment to professional integrity. Join us in serving our local community with dedication while enjoying benefits like medical and dental, 401K, and long-term job security.

Qualifications

• Strong, positive work ethic and an interest in a long-term position.
• Professional appearance and impeccable professional integrity.
• Valid driver's license and clean driving record.
• Customer service and technology experience a plus.

Responsibilities

• Ensure pre-delivery is properly performed and vehicle is ready for the guest.
• Set proper expectations for the length of delivery.
• Master all vehicle product knowledge prior to delivery.
• Personalize vehicle delivery to customer needs.
• Deliver an exceptional Lexus experience.
• Oversee guest's first real interaction with their new car.
• Utilize resources and applications for product information support.
• Provide a smooth transition for future assistance.
• Maintain a collection of product information for explanations.
• Follow up with customers to ensure satisfaction.

Skills

Customer Service

Technology Experience

Positive Work Ethic

Professional Integrity

Job description

New Country Lexus of Great Neck is searching for a Delivery Specialist to join our dedicated team. In this role, you will ensure that vehicles are ready for guests and deliver an exceptional experience, utilizing your customer service skills to build long-term relationships.

The ideal candidate will possess a strong work ethic, a valid driver’s license, and a commitment to professional integrity. Join us in serving our local community with dedication while enjoying benefits like medical and dental, 401K, and long-term job security.