Vehicle Service Advisor - Customer-Centric Growth & Training

Page Associates; Virginia (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Ongoing training and development

Job summary

Mechanicsville Toyota in Mechanicsville, VA is seeking a friendly and organized Service Advisor to greet customers, schedule appointments, and coordinate service orders. This full-time position requires excellent customer service skills and a solid understanding of vehicle maintenance and repair processes.

The successful candidate will communicate with customers about vehicle needs, provide accurate estimates, follow federal and local regulations, and maintain a high CSI rating while ensuring

Qualifications

• High school diploma or equivalent; automotive service training preferred.
• Experience as a service advisor or in a dealership setting.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Knowledge of automotive maintenance and repair procedures.
• Ability to follow federal, state, and local regulations.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers promptly and courteously.
• Schedule appointments and manage service orders.
• Explain repairs, provide estimates, and obtain approvals.
• Follow up on repair orders and communicate with customers.
• Coordinate with technicians and service team.
• Handle phone inquiries and vehicle deliveries.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Knowledge of automotive maintenance

Education

High school diploma or equivalent

Automotive service training (preferred)

Job description

Mechanicsville Toyota in Mechanicsville, VA is seeking a friendly and organized Service Advisor to greet customers, schedule appointments, and coordinate service orders. This full-time position requires excellent customer service skills and a solid understanding of vehicle maintenance and repair processes.

The successful candidate will communicate with customers about vehicle needs, provide accurate estimates, follow federal and local regulations, and maintain a high CSI rating while ensuring