Vehicle Sales Specialist - Customer-Focused

Hendrick Automotive Group; Richmond (VA); On-site; USD 32,400 - 39,600; Full time

Job summary

Hendrick Automotive Group in Richmond, VA is seeking a Client Advisor to greet customers, determine vehicle needs, and demonstrate features in showroom or on test drives. You will quote sales prices, handle paperwork, and arrange delivery and registration while maintaining customer satisfaction and company standards.

Ideal candidates bring prior sales or customer service experience, GED or High School Diploma, and basic Microsoft Office skills.

Qualifications

• Prior sales and/or customer service experience is desired.
• Intermediate knowledge of Microsoft Office products and ability to learn web applications for customer management.

Responsibilities

• Greets customers and determines vehicle needs and preferences.
• Explains features and demonstrates operation of vehicles.
• Quotes sales price including tax, trade-in, and discounts.
• Arranges for delivery and registration of vehicles.
• Maintains CSI at or above company standards.

Skills

Microsoft Office

Customer service

Communication

Education

GED

High School Diploma

Tools

CRM software

Job description

Hendrick Automotive Group in Richmond, VA is seeking a Client Advisor to greet customers, determine vehicle needs, and demonstrate features in showroom or on test drives. You will quote sales prices, handle paperwork, and arrange delivery and registration while maintaining customer satisfaction and company standards.

Ideal candidates bring prior sales or customer service experience, GED or High School Diploma, and basic Microsoft Office skills.