Vehicle Retention Advisor/Used Vehicle Assessor

Honda of Seattle; Seattle (WA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Disability Insurance

401k retirement plan with company match

Monthly Bonus / Spiffs

Paid PSST/PTO

Job summary

A local family-owned automotive dealership in Seattle is seeking a Used Vehicle Assessor. In this role, you will conduct detailed vehicle condition assessments while ensuring exceptional customer service. Responsibilities include recording accurate appraisal data, assisting with inventory maintenance, and collaborating with other departments to create iconic customer experiences. The ideal candidate thrives in a fast-paced environment, values teamwork, and has a strong attention to detail. A commitment to customer satisfaction is essential. This full-time position offers beneficial company perks and a supportive work culture.

Qualifications

• Conduct accurate vehicle assessments and communicate required information.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Complete required training and follow standardized processes.

Responsibilities

• Conduct vehicle condition assessments for appraisals.
• Assist in inventory maintenance and vehicle transfers.
• Work with other departments for customer service excellence.

Skills

Exceptional customer service

Data interpretation

Multi-tasking

Effective communication

Job description

Starting Salary: $25.00 per hour

At Honda and Toyota of Seattle, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We’ve developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.

Used Vehicle Assessor

At Honda and Toyota of Seattle, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We’ve developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.

Principle Duties And Responsibilities

• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis.
• Accurate optioning of vehicles during assessments and company inventory.
• Perform quality and timely imaging of Retail and Wholesale vehicles for company websites.
• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
• Complete vehicle walkarounds including communicating information accurately and in a timely manner.
• Assist Merchandising Department with maintaining inventory and executing customer transfers.
• Complete final condition verifications on inventory acquired through online customer channels.
• Assist in the preparation and operation of the wholesale auction.
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
• Assist the Merchandising Department with various other projects and office duties, as needed.
• Assist with on-boarding of new associates.
• Complete assigned tasks independently and follow up after completion.

Job Specifications

• Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
• Read, interpret, and transcribe data to maintain accurate records.
• Multi-task in a high energy, fast-pace work environment.
• Speak and listen effectively when dealing with internal and external customers.
• Function effectively within other departments in a team-oriented environment.
• Successfully complete all required Workday training.
• Ability to follow detailed, standardized processes to complete work.

Working Conditions

• Requires walking, bending, kneeling or standing for extended periods of time.
• Ability to work outdoors or in any inclement weather environment for several hours.
• Flexible work hours with shifts that may include nights, weekends, holidays.

Company Benefits

• 40-hour work week.
• Medical, Dental, Vision, and Disability Insurance.
• Paid PSST/PTO.
• 401k retirement plan.
• 401k company match.
• Monthly Bonus / Spiffs.
• Opportunity to advance in the company.
• This is a full-time position.

About Our Company

Honda and Toyota of Seattle have been selling and servicing Honda's and Toyota's since 1986 and 1992, respectfully. We are a family-owned business with deep roots in the Seattle community. We take pride in promoting our co-workers from within our dealership departments. If you’re looking for a career in the automobile business and want to be treated like family, come see what Honda and Toyota of Seattle has to offer you!

About Honda And Toyota Of Seattle

Welcome to Honda and Toyota of Seattle! We do things very differently than most all other automotive stores in the Seattle market. We are a one price dealership - that's right, no negotiation! Our goal is to make purchasing a vehicle simple.At Honda and Toyota of Seattle, we are honored to give back to the City of Seattle - the very community that's been our biggest support since 1986. We're a family-owned business that values individuals, so our sponsorships and donations benefit a wide range of organizations that reach a variety of people. We support the next generation through Seattle Schools and the elderly through Senior Services. We give to the hungry people of the Puget Sound region by sponsoring an annual food and fund drive and we give to the sick and injured by donating to the uncompensated care program at Harborview Medical Center.As you can see, we love people, and our goal is to invest in them - community and our co-workers. That's why we invite you to visit us, have a cup of coffee, and get to know our teams at Honda and Toyota of Seattle. Thank you,The Honda and Toyota of Seattle Family

Honda and Toyota of Seattle is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Honda and Toyota of Seattle also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver’s license.