Vehicle Rental Concierge

Glendale Chrysler Jeep Dodge Ram (St. Louis); Glendale (MO); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and dental insurance

Paid training and development

Growth and advancement potential

Family-owned environment

Long-term job stability

Paid holidays, vacation, personal, and

Employee vehicle purchase programs

Accurate electronic timekeeping and

Resumo da oferta

Glendale Chrysler Jeep Dodge Ram in St. Louis area is seeking a motivated Rental Fleet Clerk to help manage and maintain our growing rental fleet. You will greet customers, process agreements, verify licenses and insurance, and ensure each vehicle is ready for the next customer.

This role requires strong customer service, meticulous attention to detail, and the ability to work Saturdays. You will use Excel to track daily revenue and maintenance records, uphold rental policies, and collaborate

Qualificações

• Minimum of 1 year of customer service experience.
• Strong attention to detail and organizational skills.
• Professional, friendly, and customer-focused demeanor.
• Available to work Saturdays.
• Valid driver’s license and ability to drive manual transmission.
• Willing to undergo background check and drug screening.

Responsabilidades

• Greet and assist customers in person and over the phone regarding rental pricing, vehicle availability, and policies.
• Respond to customer inquiries promptly and return calls within one hour.
• Complete rental agreements accurately for each vehicle rented.
• Verify proof of insurance, driver’s license, and secure all signatures.
• Inspect returned vehicles for mileage, fuel, and damage; complete check-in forms.
• Explain all rental policies including no smoking or pets, damages, and fuel requirements.
• Coordinate with insurance to verify coverage and payment terms.
• Ensure timely payment for all rental types: warranty, customer pay, internal, and insurance claims.
• Wash, vacuum, and detail vehicles; keep them ready for next customer.
• Track daily rental revenue and utilization using Excel; scan agreements and maintain digital records.
• Communicate daily with Service Advisors and Management about current rentals.
• Maintain an organized, professional workspace and protect customer information.

Conhecimentos

Customer service

Detail-oriented

Organized

Professional demeanor

Saturday availability

Ferramentas

Excel

Descrição da oferta de emprego

Glendale Chrysler Jeep Dodge Ram in St. Louis area is seeking a motivated Rental Fleet Clerk to help manage and maintain our growing rental fleet. You will greet customers, process agreements, verify licenses and insurance, and ensure each vehicle is ready for the next customer.

This role requires strong customer service, meticulous attention to detail, and the ability to work Saturdays. You will use Excel to track daily revenue and maintenance records, uphold rental policies, and collaborate