Vehicle Product Concierge & Tech Expert

Sunroad Automotive; California; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Employer Paid AD&D

401k with Employer match

Vacation Package

Tenure recognition and awards

Vehicle Purchase Discount Program

Vehicle Service Discount Program

Golf Benefits at Maderas Golf Club

Job summary

Sunroad Automotive is seeking a Product Genius to provide expert knowledge on the dealership's vehicle inventory, conduct engaging demonstrations and test drives, and help customers understand features, technology, and specifications. You will support the sales team with technical insights and tailor recommendations to customer needs.

The role emphasizes delivering exceptional service, staying current on product updates, and contributing to an outstanding customer experience throughout the

Qualifications

• Minimum 1 year of verifiable driving experience.
• Previous experience in sales, customer service, or automotive role.
• Valid driver’s license and safe driving record; California license within 30 days.

Responsibilities

• Greet customers and discuss vehicle needs and preferences.
• Deliver product demonstrations and test drives highlighting features and benefits.
• Provide expert knowledge on vehicle specs, technology, and options.
• Assist the sales team by offering technical support during vehicle selection and purchasing.
• Create and maintain product knowledge materials and training content.
• Collaborate with departments to ensure a seamless customer experience from demo to sale.

Job description

Sunroad Automotive is seeking a Product Genius to provide expert knowledge on the dealership's vehicle inventory, conduct engaging demonstrations and test drives, and help customers understand features, technology, and specifications. You will support the sales team with technical insights and tailor recommendations to customer needs.

The role emphasizes delivering exceptional service, staying current on product updates, and contributing to an outstanding customer experience throughout the