Vehicle Processing Operations Lead — Fast-Paced, Safety-First

Road & Rail Services; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical & dental insurance

401(k) match

Disability coverage

Paid holidays

Paid vacation

Safety shoe allowance

PPE

Veteran-friendly workplace

Training & development

Career advancement opportunities

Promote from within

Job summary

Road & Rail Services is seeking an Operations Manager to lead our Jacksonville vehicle processing operation. This hands-on role requires directing the Vehicle Handling team, coordinating staffing, and maintaining safety and quality standards.

The ideal candidate has supervisory experience in fast-paced environments, strong communication, and a proactive approach to process improvement. On-site work with a focus on safety and customer service is expected.

Qualifications

• Previous supervisory or management experience.
• Experience leading employees in a fast-paced operation.
• Strong leadership, communication, organization, and problem-solving abilities.
• A safety-first approach to managing people and operations.
• Ability to hold employees accountable while developing a productive team.

Responsibilities

• Direct daily activities within the Vehicle Handling department.
• Plan staffing and workflow based on customer volume and operational requirements.
• Provide leadership, coaching, and direction to supervisors, leads, and hourly associates.
• Participate in interviewing, hiring, onboarding, and training new employees.
• Conduct or coordinate daily safety meetings and operational briefings.
• Ensure employees understand their assigned responsibilities, work instructions, and safety procedures.
• Monitor productivity, quality, attendance, and overall employee performance.
• Ensure compliance with company policies, customer requirements, site SOPs, and established work instructions.
• Support compliance with OSHA, EPA, FRA, and DOT requirements.
• Perform operational audits and inspections to identify safety, quality, or performance concerns.
• Address operational issues and implement corrective actions when necessary.
• Identify opportunities to improve productivity, quality, safety, and workflow.
• Maintain effective communication with the Terminal Manager, customers, and employees.
• Exercise independent judgment regarding staffing, employee performance, promotions, and other operational decisions.

Skills

Supervisory experience

People leadership

Communication skills

Organization

Problem-solving

Safety-first mindset

Microsoft Office

Driver's license

TWIC credential

Automotive logistics

Tools

Microsoft Office

Job description

Road & Rail Services is seeking an Operations Manager to lead our Jacksonville vehicle processing operation. This hands-on role requires directing the Vehicle Handling team, coordinating staffing, and maintaining safety and quality standards.

The ideal candidate has supervisory experience in fast-paced environments, strong communication, and a proactive approach to process improvement. On-site work with a focus on safety and customer service is expected.