Operations Manager - Blount Island

Roadandrail; Jacksonville (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical & Dental insurance

401(k) with company match

Disability coverage (short/long-term)

Paid holidays

Paid vacation

Safety shoe allowance

PPE provided

Veteran-friendly workplace

Training & development opportunities

Career advancement opportunities

Promote-from-within culture

Job summary

Road & Rail Services in Jacksonville, FL is seeking an Operations Manager to lead our vehicle processing operation. You will supervise the Vehicle Handling team, plan staffing, coach supervisors, and ensure safety, quality, and efficient workflow in a fast-paced setting.

The role requires a TWIC credential readiness, strong leadership, and the ability to coordinate with customers and management. This On‑Site position offers growth and competitive benefits in a veteran-friendly workplace.

Qualifications

• Previous supervisory or management experience.
• Experience leading employees in a fast-paced operation.
• Strong leadership, communication, organization, and problem-solving abilities.
• A safety-first approach to managing people and operations.
• Ability to hold employees accountable while developing a productive team.
• Proficiency with Microsoft Office.

Responsibilities

• Direct daily activities within the Vehicle Handling department.
• Plan staffing and workflow based on customer volume and operational requirements.
• Provide leadership, coaching, and direction to supervisors, leads, and hourly associates.
• Participate in interviewing, hiring, onboarding, and training new employees.
• Conduct or coordinate daily safety meetings and operational briefings.
• Ensure employees understand their assigned responsibilities, work instructions, and safety procedures.
• Monitor productivity, quality, attendance, and overall employee performance.
• Ensure compliance with company policies, customer requirements, site SOPs, and established work instructions.
• Support compliance with applicable OSHA, EPA, FRA, and DOT requirements.
• Perform operational audits and inspections to identify safety, quality, or performance concerns.
• Address operational issues and implement corrective actions when necessary.
• Identify opportunities to improve productivity, quality, safety, and workflow.
• Maintain effective communication with the Terminal Manager, customers, and employees.
• Exercise independent judgment regarding staffing, employee performance, promotions, and other operational decisions.

Skills

Supervisory experience

Leadership

Communication

Organization

Problem-solving

Safety-minded

Driver's license

Tools

Microsoft Office

Job description

Operations Manager – Vehicle Processing

Road & Rail Services
Location: Jacksonville, FL
Job Type: Full-Time | On-Site

Lead a Fast-Paced Vehicle Processing Operation

Road & Rail Services is seeking an experienced Operations Manager to provide hands-on leadership for our vehicle processing operation in Jacksonville, Florida. This position is ideal for a motivated supervisor or manager who enjoys leading employees, solving operational challenges, and maintaining high standards for safety, productivity, and customer service.

Reporting directly to the Terminal Manager, the Operations Manager will coordinate daily activities within the Vehicle Handling department and provide leadership to employees responsible for the movement and processing of vehicles.

This is an active operations management position. Successful candidates should be comfortable spending time in the operation, working directly with employees, responding to changing customer demands, and making decisions that keep the operation moving safely and efficiently.

TWIC Badge Required

A TWIC Badge is required for this position. To begin the TWIC application process or to get more information, visit www.tsa.gov/twic

What You'll Be Responsible For

As Operations Manager, you will help oversee the daily performance of the Jacksonville vehicle processing operation. Responsibilities include:

• Direct daily activities within the Vehicle Handling department
• Plan staffing and workflow based on customer volume and operational requirements
• Provide leadership, coaching, and direction to supervisors, leads, and hourly associates
• Participate in interviewing, hiring, onboarding, and training new employees
• Conduct or coordinate daily safety meetings and operational briefings
• Ensure employees understand their assigned responsibilities, work instructions, and safety procedures
• Monitor productivity, quality, attendance, and overall employee performance
• Ensure compliance with company policies, customer requirements, site SOPs, and established work instructions
• Support compliance with applicable OSHA, EPA, FRA, and DOT requirements
• Perform operational audits and inspections to identify safety, quality, or performance concerns
• Address operational issues and implement corrective actions when necessary
• Identify opportunities to improve productivity, quality, safety, and workflow
• Maintain effective communication with the Terminal Manager, customers, and employees
• Exercise independent judgment regarding staffing, employee performance, promotions, and other operational decisions

What We're Looking For

• Previous supervisory or management experience
• Experience leading employees in a fast-paced operation
• Strong leadership, communication, organization, and problem-solving abilities
• A safety-first approach to managing people and operations
• Ability to hold employees accountable while developing a productive team
• Proficiency with Microsoft Office
• Valid state driver's license
• Ability to work collaboratively with management, employees, and customers
• Willingness to work a flexible schedule based on operational requirements
• Ability to obtain and maintain all required credentials, including a TWIC Badge
• Experience in automotive logistics, vehicle processing, transportation, railroad operations, port operations, manufacturing, warehousing, distribution, or another industrial environment is beneficial.

What We Offer

• Medical and dental insurance
• 401(k) with company match
• Short- and long-term disability coverage
• Paid holidays
• Paid vacation
• Annual safety shoe allowance
• Company-provided Personal Protective Equipment (PPE)
• Veteran-friendly workplace
• Training and development opportunities
• Career advancement opportunities
• A strong promote-from-within culture

Grow Your Career With Road & Rail Services

Established in 1987, Road & Rail Services has grown into a leading provider of rail-related operations, maintenance, and logistics services throughout North America. Our teams support customers with specialized plant and terminal operations while maintaining a strong commitment to safety, quality, and dependable service.

If you have experience leading employees in a transportation, automotive, logistics, port, or industrial operation and you're ready to take ownership of a fast-moving operation, we encourage you to apply for our Operations Manager – Vehicle Processing position in Jacksonville.

Road & Rail Services is an Equal Opportunity Employer.

This job requires a background check and drug screen.