Vehicle Operations Support Specialist

Ampcus Inc; Phoenix (AZ); Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Vehicle Operations Support Specialist, where you'll play a vital role in managing data and communication processes. This exciting position involves data entry, handling customer inquiries, and ensuring accurate order management. You'll thrive in a fast-paced environment, utilizing your strong communication skills to assist clients and vendors. If you're detail-oriented and adaptable, this is the perfect opportunity to make a significant impact in a dynamic team. Embrace the chance to grow and excel in your career with a company that values innovation and teamwork.

Qualifications

• Must have stable internet with required bandwidth.
• Detail-oriented with good judgment and problem-solving skills.

Responsibilities

• Perform data entry and update various fields.
• Handle inbound and outbound calls to customers.

Skills

Data Entry

Typing Skills

Time Management

Problem-Solving Skills

Communication Skills

Adaptability

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Vehicle Operations Support Specialist

Location(s): Phoenix, AZ

(Remote)

Job Description:

• Data entry. Updating fields such as name, address, account numbers, Auction ID's, price, and much more.


• Process and enter transportation orders via computer application.


• Follow up to ensure orders are correctly submitted. Update incorrect or deficient information and/or data.


• Create spreadsheets or organize existing data to track important customer orders.


• Handle inbound and outbound phone calls to customers.


• Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained.


• Professionally note and document orders to communicate between systems and external clients.


• Clear order enrichment failures.


• Perform other tasks and duties as directed by the department manager or Supervisor.

Job Requirements:

• Candidate must have stable internet connection with required bandwidth.


• Accurate typing and data entry skills.


• Able to manage multiple tasks in a fast-paced environment.


• Highly adaptable to process and system changes.


• Must be detail oriented with good judgment and problem-solving skills.


• Effective time management and self-starter.


• Able to initiate and manage a mixture of outbound and inbound calls, emails and SMS.


• Strong knowledge of Microsoft Word, Excel, and Outlook.


• Strong verbal and written communication skills.


• Able to demonstrate empathy and de-escalate frustrated clients and vendors


• Transportation or general automotive experience a plus.


• Must be persistent to obtain all info to confirm order requirements.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.