Vehicle Operations Specialist

BetterCloud; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

BetterCloud is seeking a Vehicle Operations teammate at our Remarketing Center. You will be responsible for the efficient check-in, inspection, detailing and movement of vehicles to maintain quality and safety standards.

The role requires attention to detail, ability to work in a fast-paced team, and a passion for the automotive industry. You will perform check-in, multi-point inspections, cleaning, and safe vehicle movement on-site.

Qualifications

• Ability to read, write, speak and understand English.
• Valid driver’s license with a clean driving record.
• Automotive experience preferred but not required.
• Ability to drive automatic and manual transmission vehicles.
• Basic computer skills.
• Strong attention to detail and organizational skills.
• Comfortable working outdoors in various weather conditions.
• Physical requirements include the ability to work in outdoor environments, including extreme heat, walk the lot, inspect vehicles, and be active in an automotive shop environment.
• Ability to lift up to 50 lbs.
• Capable of standing, bending, kneeling, and working in various positions for extended periods of time.
• On-site position.
• Full-time hours with occasional extended hours based on business needs.
• Ability to work in varied weather conditions.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance customer experience.
• Vehicle Check-In: log incoming vehicles into inventory and record VIN and related information.
• Inspection & Quality Control: perform multi-point inspections and report issues.
• Coordinate with internal teams for repairs or additional services as needed.
• Vehicle Cleaning & Detailing: wash, vacuum, and clean interior/exterior of vehicles and ensure presentation standards.
• Vehicle Movement: safely move vehicles around the lot and assist with flow and staging.
• General Duties: maintain a clean, organized work environment and follow safety procedures.

Skills

Attention to detail

English communication

Safety-conscious

Physical stamina

Job description

Who we are looking for

The Vehicle Operations teammate is responsible for the efficient and accurate check-in, inspection, detailing and movement of vehicles at the Remarketing Center. This position plays a key role in maintaining vehicle quality and safety standards by following standard operating procedures. The ideal candidate has a strong attention to detail, works well in a fast-paced team environment, and has a passion for the automotive industry.

What you will do

Actively and consistently support all efforts to simplify and enhance customer experience.

Vehicle Check-In

• Receive and log incoming vehicles into inventory systems (record accurate VIN information etc.).
• Conduct visual inspections upon arrival to note damage, mileage, and overall condition.
• Document and photograph vehicle condition using inspection software or handheld devices.

Inspection & Quality Control

• Perform multi-point condition inspections following company standards.
• Report any mechanical or cosmetic issues to the appropriate team.
• Coordinate with internal teams for repairs or additional services as needed.

Vehicle Cleaning & Detailing

• Wash, vacuum, and clean interior/exterior of vehicles to prepare for resale.
• Perform light detailing tasks including wiping surfaces, cleaning windows, and removing debris.
• Ensure vehicles meet cleanliness and presentation standards before display or shipment.

Vehicle Movement

• Safely move vehicles around the lot and to designated areas for cleaning, photography, or staging.
• Assist with organizing vehicle flow within the lot to optimize space and accessibility.
• Safely jump start vehicles.

General Duties

• Maintain a clean and organized work environment.
• Follow all safety procedures and company policies.
• Assist team members with other duties as assigned by management.

What you will need

• Ability to read, write, speak and understand English.
• Valid driver’s license with a clean driving record.
• Automotive experience preferred but not required.
• Ability to drive automatic and manual transmission vehicles.
• Basic computer skills.
• Strong attention to detail and organizational skills, ability to maintain accurate records and documentation.
• Comfortable working outdoors in various weather conditions.
• Physical requirements include the ability to work in outdoor environments, including extreme heat, walk the lot, inspect vehicles, and be active in an automotive shop environment.
• Ability to lift up to 50 lbs.
• Capable of standing, bending, kneeling, and working in various positions for extended periods of time.
• On-site position.
• Full-time hours with occasional extended hours based on business needs.
• Ability to work in varied weather conditions.

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