Vehicle Operations Logistics Specialist

3i People; United States; Hybrid; USD 40,000 - 50,000; Part time

Job summary

A leading staffing solutions provider is seeking a Vehicle Operations Logistics Specialist. This hybrid role will involve managing the logistics of vehicle transportation, verifying vehicle statuses, and ensuring effective communication among stakeholders. Ideal candidates bring 1-3 years of administrative experience, strong customer service skills, and proficiency in Microsoft Office. The position requires a High School Diploma and a valid driver's license. The offer also includes opportunities for growth within the logistics and transportation field.

Qualifications

• 1-3 years administrative experience in automotive preferred.
• Ability to work independently in a matrix environment.
• Valid Driver’s License and background check clearance required.

Responsibilities

• Manage transportation of customer vehicles within your region.
• Verify vehicle status and manage data files.
• Create reports on vehicle transportation performance.

Skills

Customer service

Multi-tasking

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Outlook

Word

Job description

Transforming Careers, One Opportunity at a Time

At 3i People, we’re more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.

Title:

Vehicle Operations Logistics Specialist

Location:

Multiple Locations (Hybrid Work)

Duration:

3 Months Contract

Description

Position Summary:

The Vehicle Operations Logistics Specialists will facilitate and manage the process of transportation of customer vehicles within an assigned region.

Key Responsibilities:

• Demonstrate proficiency in making real time phone calls through the recorded line to verify vehicle status with pickup sites
• Monitoring and correcting master data files for location errors
• Manage email boxes for multiple locations and collaborate on regional emails
• Request Hold Harmless/Releases
• Process Fees and post assessorial charges to record
• Entry of all manual orders and processing of other AS400 system orders
• Investigating kickback of VINs by carriers to get units re-dispatched
• Manage escalated Client Succes VINs with peers and agents
• Monitor holds and verification delays
• Dispatch negotiation and a heavy understanding of sales tactics to increase margin
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s
• Following Up with carriers on several VINs daily
• Be comfortable holding carriers accountable to their plan
• Create and manage corrective action of a vendor
• Monitoring order entry failures throughout the day and correct
• Understanding of margin relative to position and some tracking of margin requirements
• Build relationship with Manheim Auction commercial team and management
• Measuring performance – understanding analytics for clients and vendors
• Report on performance results for high level management and executive leaders
• Compile vehicle transportation related data and generate reports
• Follow all job-related duties as directed by supervisor
• Be an outside the box thinker who can solve problems quickly

Job Requirements:

Required:

• 1-3 years administrative experience (in automotive industry preferred)
• Working knowledge of computer usage including Microsoft Excel, Outlook, and Word
• Ability to work independently in a matrix environment to execute and deliver results
• Excellent customer service and multi-tasking skills
• High attention to detail including precise data entry
• Excellent written and verbal communication skills
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment
• High School Diploma or equivalent
• Valid Driver’s License and the ability to pass a background check and drug test required.

Preferred:

• Some college education
• 1+ years’ experience in transportation field or automotive auction house
• 1+ years’ experience in sales or call center

Can sit in an ANY MANHEIM Market in the Region

• Manheim Nashville
• Manheim Statesville
• Manheim Daytona Beach
• Manheim Jacksonville
• Manheim Tallahassee

Company Overview

3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established a reputation for delivering top-quality talent to meet the unique requirements of their clients. We have developed a deep understanding of the industry and the evolving trends, which enables us to provide our clients with the most relevant talent. Additionally, our vast experience allows us to offer a personalized approach to staffing, catering to each client's specific needs.

Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.