Vehicle Lot Manager

Sun West Recovery, Inc.; Columbus, Northern (OH, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401k matching

PTO

$500 sign-on bonus

Team lunches

Coffee and snacks

Job summary

Sun West Recovery, Inc. in Columbus, OH is seeking an entry-level Vehicle Lot Manager to oversee repossessed vehicle lots, verify details, and support logistics. You will document vehicles, capture photos, manage delivery and redemption schedules, and provide excellent customer service in an outdoor, fast-paced setting.

The role emphasizes inventory control, teamwork with field staff, and orderly lot maintenance, with growth potential for motivated individuals in a specialized industry.

Qualifications

• 1–2 years of customer service experience in automotive, warehouse, recovery or collections.
• High school diploma or equivalent.
• Proficient with computers and comfortable using tablets with apps.
• Familiarity with repossession process and vendor communication preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and meet tight deadlines.
• Excellent interpersonal and communication skills.
• Willing to work overtime and be flexible in a fast-paced environment.

Responsibilities

• Verify and document repossessed vehicles with VIN, client info, and driveable status.
• Capture and upload vehicle photos for records.
• Manage appointments and schedules for deliveries and redemptions.
• Provide top-notch customer service during pickups and redemptions.
• Maintain detailed records of daily deliveries and shipments.
• Assist repossession agents as needed and collaborate with the team.
• Conduct lot inventory reviews and schedule transportation for deliveries.
• Organize and inventory personal property from vehicles.
• Ensure the lot remains organized and well-maintained.
• Collaborate with teams across the state to keep operations smooth.

Skills

Customer service

Computer skills

Attention to detail

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Tablet usage

Laptop usage

Phone apps

Job description

Description

Are you ready to start a rewarding career in the automotive repossession industry? We are a high-growth company seeking a motivated, detail-oriented individual for our Vehicle Lot Manager position at our Columbus, Ohio facility. If you enjoy working outdoors, have strong computer skills, and are looking to be part of a dynamic team, this entry-level opportunity is perfect for you!

This role is ideal for those with experience as an Auction Porter, Automotive Lot Porter, Vehicle Condition Inspector, Fleet Coordinator, Vehicle Redemption Specialist, or Warehouse Inventory Coordinator, as it provides an exciting opportunity to grow within a specialized industry.

Position Overview:

As a Vehicle Lot Manager, you will be at the heart of our operations, ensuring efficient management of our repossessed vehicle lot. You’ll verify, organize, and document vehicle details while coordinating with team members and clients. This is a hands‑on, multifaceted position where you’ll engage in inventory control, logistics support, and customer service in a fast‑paced, outdoor environment.

Key Responsibilities:

• Verify and document repossessed vehicles, ensuring all are present and properly labeled with details such as VIN, client info, and driveable status.
• Capture and upload vehicle photos for records.
• Manage appointments and schedules for vehicle deliveries and customer redemptions.
• Provide top‑notch customer service during personal property pick‑ups and redemptions.
• Maintain detailed records of daily vehicle deliveries and shipments.
• Assist Repossession Agents when needed, demonstrating teamwork.
• Conduct lot inventory reviews and schedule transportation for vehicle deliveries.
• Organize and inventory personal property from vehicles.
• Ensure the lot remains organized and well‑maintained.
• Collaborate with team members across the state to keep operations running smoothly.

Qualifications:

• 1-2 years of customer service experience, preferably in the automotive, warehouse, recovery, or collections industries.
• High school diploma or equivalent.
• Proficient with computers and comfortable using tablets with apps.
• Familiarity with the repossession process and vendor communication (preferred).
• Strong organizational skills with attention to detail.
• Ability to multitask and meet tight deadlines.
• Excellent interpersonal skills, with the ability to communicate effectively with diverse customers and teams.
• Assertive and confident in following up on tasks and resolving issues.
• Willing to work overtime and prioritize tasks as needed.
• Adaptable and flexible in a fast‑paced environment.
• Able to sit or stand for extended periods and proficient in using a tablet, laptop, and phone.
• Effective verbal and written communication skills.
• Bonus skills: Towing experience, knowledge of the Recovery Database Network, repossession experience, or a DOT Medical Card.

Compensation & Benefits:

• Starting wage: $16 - $18/hour, with potential growth after a 90-day review.
• Monthly performance‑based bonuses, with the potential to earn up to $3150 annually.
• Additional company performance bonuses, up to $1200 per year.
• $500 sign‑on bonus in your first paycheck!
• 40-hour work week: Monday to Friday, 8 AM to 4 PM.
• Laid‑back yet hard‑working office environment.
• Health insurance and 401k matching.
• Paid Time Off (PTO) to help you recharge.
• Enjoy complimentary coffee and weekly team lunches!