Vehicle Delivery Specialist: Path to Sales Consultant

Westside and Northside Lexus; Houston (TX); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

On-the-job training

Competitive pay plans

Healthcare benefits (medical, dental,

401(k) with employer match

Vacation & holidays

Life and disability insurance

Tuition assistance

Employee assistance program

Résumé du poste

Westside and Northside Lexus is seeking a Vehicle Delivery Specialist to support sales consultants in coordinating and completing vehicle deliveries. You will ensure customers start their ownership experience with a full understanding of their vehicle’s features, technology, and operation.

This role is a development step toward becoming a Sales Consultant, focusing on building product knowledge, customer engagement, and sales fundamentals for advancement into a commissioned role.

Qualifications

• Excellent written and verbal communication skills in English.
• Strong customer service, interpersonal skills, and attention to detail.
• Ability to effectively utilize Microsoft Office Suite, iPads.

Responsabilités

• Assist customers during the vehicle delivery process to ensure a smooth and positive experience.
• Conduct comprehensive vehicle orientations, reviewing features, controls, and technology systems.
• Follow up with customers after delivery to answer questions and reinforce product knowledge.
• Maintain product knowledge in vehicle technologies and features.
• Present Lexus products and technology in a clear, professional manner.
• Troubleshoot and resolve customer inquiries related to vehicle technology features.

Connaissances

Communication

Customer service

English proficiency

Interpersonal skills

Attention to detail

Outils

MS Office

Tablets/iPad

Description du poste

Westside and Northside Lexus is seeking a Vehicle Delivery Specialist to support sales consultants in coordinating and completing vehicle deliveries. You will ensure customers start their ownership experience with a full understanding of their vehicle’s features, technology, and operation.

This role is a development step toward becoming a Sales Consultant, focusing on building product knowledge, customer engagement, and sales fundamentals for advancement into a commissioned role.